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Sales Engineer

Universal Plastics Corporation, Lowell, MA, United States


Job Title: Sales Engineer Department: Sales Reports to: VP of Sales Effective Date: ASAP Company Description Universal Plastics Corporation, established in 1965, is a leader in the large part plastics industry with four plants located across the northeastern United States. The company specializes in advanced manufacturing technologies such as heavy gauge thermoforming, extrusion blow molding, injection molding, gas‑assist injection molding, and structural foam molding. With over 100 years of collective expertise within its tooling and CAD engineering teams, Universal Plastics serves industries including aerospace, medical, diagnostic, and electronics. In addition to manufacturing, the company offers finishing capabilities, warehousing, and strong partnerships with material suppliers. As a family‑run business, Universal Plastics is committed to innovation, quality, and delivering customized solutions for its customers.

Job Summary The sales engineer will be a vital part of the business development process. Their job is to assist in the development of new and continuing business. This may include tasks such as prospecting, responding to inbound requests, developing detailed quote packages for customers, and building customer relationships. The job will be located at Corporate HQ in Holyoke, MA.

Duties/Responsibilities

Responding to inbound web‑leads with customer outreach

Develop pipeline of sales through Universal CRM tool (Hubspot)

Propose pricing and process suggestions for customer product builds, using thermoforming (vacuum or pressure), routing, painting, hardware addition, and packaging

Work with manufacturing and field sales to develop customer proposals

Push growth with trade show leads, existing customers, and new prospects

Determine profitable pricing strategy in line with company financial objectives

Required Skills/Abilities

Excellent sales, communication, interpersonal and customer service skills.

Excellent time management skills with a proven ability to meet deadlines.

Strong analytical and problem‑solving skills. Engineering mindset.

Proficient with Microsoft Office Suite or related software.

Experience using drawing software or interpreting professional engineering drawings, such as SolidWorks.

Persistence, creativity, and resiliency to manage stressful customer interactions.

Familiarity or openness to learn current business development tools, including LinkedIn, ZoomInfo, and Hubspot.

Education and Experience

BS in Engineering discipline (Mechanical, Plastics, Chemical preferred)

Five years of engineering and/or sales experience

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