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Regional Social Services & Activities Director - State Veterans Homes

STGi, Greensboro, NC, United States


Regional Social Services & Activities Director – State Veterans Homes STGi is seeking qualified candidates for this position in connection with an active Request for Proposals (RFP). Hiring for this role is contingent upon STGi’s selection as the successful awardee.

JOB SUMMARY The Regional Social Services & Activities Director is responsible for overseeing psychosocial services and therapeutic activity programs across multiple long-term care facilities. This role ensures regulatory compliance, promotes person-centered care, supports survey readiness, and enhances resident quality of life through effective social services and activity programming.

The Regional Director provides leadership, training, and operational support to facility Social Services Directors and Activities Directors.

ESSENTIAL FUNCTIONS Social Services Oversight

Ensure compliance with federal regulations, including F‑Tags related to psychosocial well‑being and resident rights.

Monitor and audit social service documentation, assessments, and care plans.

Support completion of psychosocial assessments (including MDS sections related to mood, behavior, discharge planning).

Assist with discharge planning processes and safe community transitions.

Provide guidance in managing complex family dynamics and grievance resolution.

Support facilities with behavioral health coordination and community resource partnerships.

Participate in survey preparation and support during state and federal surveys.

Activities & Life Enrichment Oversight

Ensure therapeutic recreation programs meet regulatory requirements and resident‑centered standards.

Audit activity calendars, documentation, participation tracking, and care plans.

Promote individualized, meaningful engagement opportunities.

Support development of specialized programs.

Ensure compliance with infection control and safety standards in group programming.

Quality Assurance & Performance Improvement

Monitor Quality Measures related to psychosocial well‑being, depression, behaviors, and resident satisfaction.

Participate in QAPI initiatives.

Track trends and develop corrective action plans when needed.

Support improvements in resident satisfaction survey scores.

Participate in survey preparedness and mock surveys.

Education & Leadership Support

Provide training and ongoing education to Social Services and Activities staff.

Assist in onboarding new department heads.

Conduct competency evaluations and leadership coaching.

Develop best‑practice toolkits and standardized processes.

Promote interdisciplinary collaboration between nursing, therapy, and resident services.

Operational & Strategic Support

Assist with staffing assessments and recruitment of department leaders.

Provide interim support when vacancies occur.

Support budget management for activities departments.

Ensure compliance with state licensure requirements for social work and therapeutic recreation (as applicable).

Travel regularly to assigned facilities.

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