Regional Finance Director State Veterans Homes
STG International, Inc., Greensboro, NC, United States
THIS IS FOR A FUTURE OPENING
Regional Finance Director – State Veterans Homes STGi is seeking qualified candidates for this position in connection with an active Request for Proposals (RFP). Hiring for this role is contingent upon STGi’s selection as the successful awardee.
Job Summary The Regional Finance Director (RFD) provides leadership, oversight, and operational support to business office functions across multiple long‑term care facilities within an assigned region. This role ensures accurate billing, revenue cycle integrity, regulatory compliance, and consistent implementation of company policies while supporting facility‑based Business Office Managers and leadership teams. Travel is required and is extensive throughout the assigned region.
Essential Functions Revenue Cycle & Financial Operations
Oversee business office operations for multiple skilled nursing and/or assisted living facilities
Ensure accurate and timely billing for Medicare, Medicaid, managed care, private pay, and ancillary services
Monitor accounts receivable, cash collections, denials, and write‑offs; implement action plans to meet financial goals
Support Medicaid eligibility, pending tracking, and recertification processes
Compliance & Regulatory Oversight
Ensure compliance with federal, state, and payer requirements related to billing and reimbursement
Support audit readiness and respond to billing, financial, and regulatory audits
Ensure adherence to company policies, procedures, and internal controls
Leadership & Staff Development
Provide guidance, coaching, and performance management to facility Business Office Managers
Support onboarding and training of new business office staff
Identify process gaps and implement best practices to improve efficiency and accuracy
Reporting & Analytics
Review and analyze financial and operational reports, including AR aging, cash, and key revenue cycle metrics
Provide regular updates and recommendations to regional and corporate leadership
Partner with clinical and operational leaders to resolve reimbursement and documentation issues
Collaboration & Communication
Work closely with Administrators, Regional leadership, MDS, clinical teams, and payers
Serve as a regional resource for business office questions and issue resolution
Communicate effectively with residents and families regarding billing and financial matters when needed
Required Experience and Skills
Bachelor’s degree in Business, Accounting, Healthcare Administration, or related field (or equivalent experience)
Minimum 5 years of business office or revenue cycle experience in long‑term care or post‑acute care
Strong working knowledge of Medicare, Medicaid, and managed care billing
Proven experience managing accounts receivable and cash collections
Ability to travel regularly within assigned region
Preferred Experience and Skills
Prior regional or multi‑facility management experience
Experience with Medicaid eligibility and state‑specific reimbursement systems
Familiarity with long‑term care software systems (e.g., PointClickCare, MatrixCare)
Skills & Competencies
Strong organizational and analytical skills
Excellent attention to detail and follow‑through
Effective leadership and coaching abilities
Clear and professional communication skills
Ability to manage multiple facilities and priorities
Working Conditions/Physical Requirements The physical demands and work environment described herein are representative of those that generally must be met by a team member to successfully perform the essential functions of this job: primarily sitting, standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight of 5 lbs. and maximum weight of 30 lbs., approximately), and lifting (minimum weight of 5 lbs. and maximum weight of 100 lbs., approximately). The position requires repetitive finger movements as well as hearing and talking on the phone and in person. Must be able to continuously deal effectively with stress created by residents, multiple tasks, noises, interruptions, and work cooperatively as part of the health care team while maintaining a pleasant attitude.
Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Benefits STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.
Equal Opportunity/Affirmative Action Employer STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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Regional Finance Director – State Veterans Homes STGi is seeking qualified candidates for this position in connection with an active Request for Proposals (RFP). Hiring for this role is contingent upon STGi’s selection as the successful awardee.
Job Summary The Regional Finance Director (RFD) provides leadership, oversight, and operational support to business office functions across multiple long‑term care facilities within an assigned region. This role ensures accurate billing, revenue cycle integrity, regulatory compliance, and consistent implementation of company policies while supporting facility‑based Business Office Managers and leadership teams. Travel is required and is extensive throughout the assigned region.
Essential Functions Revenue Cycle & Financial Operations
Oversee business office operations for multiple skilled nursing and/or assisted living facilities
Ensure accurate and timely billing for Medicare, Medicaid, managed care, private pay, and ancillary services
Monitor accounts receivable, cash collections, denials, and write‑offs; implement action plans to meet financial goals
Support Medicaid eligibility, pending tracking, and recertification processes
Compliance & Regulatory Oversight
Ensure compliance with federal, state, and payer requirements related to billing and reimbursement
Support audit readiness and respond to billing, financial, and regulatory audits
Ensure adherence to company policies, procedures, and internal controls
Leadership & Staff Development
Provide guidance, coaching, and performance management to facility Business Office Managers
Support onboarding and training of new business office staff
Identify process gaps and implement best practices to improve efficiency and accuracy
Reporting & Analytics
Review and analyze financial and operational reports, including AR aging, cash, and key revenue cycle metrics
Provide regular updates and recommendations to regional and corporate leadership
Partner with clinical and operational leaders to resolve reimbursement and documentation issues
Collaboration & Communication
Work closely with Administrators, Regional leadership, MDS, clinical teams, and payers
Serve as a regional resource for business office questions and issue resolution
Communicate effectively with residents and families regarding billing and financial matters when needed
Required Experience and Skills
Bachelor’s degree in Business, Accounting, Healthcare Administration, or related field (or equivalent experience)
Minimum 5 years of business office or revenue cycle experience in long‑term care or post‑acute care
Strong working knowledge of Medicare, Medicaid, and managed care billing
Proven experience managing accounts receivable and cash collections
Ability to travel regularly within assigned region
Preferred Experience and Skills
Prior regional or multi‑facility management experience
Experience with Medicaid eligibility and state‑specific reimbursement systems
Familiarity with long‑term care software systems (e.g., PointClickCare, MatrixCare)
Skills & Competencies
Strong organizational and analytical skills
Excellent attention to detail and follow‑through
Effective leadership and coaching abilities
Clear and professional communication skills
Ability to manage multiple facilities and priorities
Working Conditions/Physical Requirements The physical demands and work environment described herein are representative of those that generally must be met by a team member to successfully perform the essential functions of this job: primarily sitting, standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight of 5 lbs. and maximum weight of 30 lbs., approximately), and lifting (minimum weight of 5 lbs. and maximum weight of 100 lbs., approximately). The position requires repetitive finger movements as well as hearing and talking on the phone and in person. Must be able to continuously deal effectively with stress created by residents, multiple tasks, noises, interruptions, and work cooperatively as part of the health care team while maintaining a pleasant attitude.
Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Benefits STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.
Equal Opportunity/Affirmative Action Employer STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
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