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Claims- Appraiser - Property Damage

Fred Loya Insurance, El Paso, TX, United States


Auto Field Appraiser

Essential duties and responsibilities include ensuring proper vehicle tear down, determining repair time allotments and required labor operations, making accurate repair/replace decisions, assessing and applying pre-existing damage, completing accurate total loss evaluations, negotiating agreed price with shop decision maker and setting time bound expected completion date per Loya insurance standards, reviewing and assessing the validity of all supplement requests, proactively providing customers with information regarding their vehicle's cost of repair estimate and explaining claims/repair process, maintaining accurate vehicle's cost of repair estimate and explaining claims/repair process, completing timely estimates, supplements, and inspections, negotiating advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard, adhering to our fleet policy, providing extraordinary customer service to all parties involved in the claims process, and other duties as assigned by management or as needed. Job requirement qualifications/requirements include being fully vaccinated for COVID-19, holding a high school diploma; degree or college coursework is a plus, having a clean background and driving record, and possessing computer software knowledge. A Texas adjuster license is required or willingness to obtain. Fred Loya Insurance was established in 1974 and has grown to be one of the largest Hispanic top 500 owned and operated companies in the United States. Our commitment to providing fast, dependable service and competitive rates for general auto insurance has made us one of the fastest growing auto insurance groups with over 500 agencies throughout Texas, California, New Mexico, Colorado, Illinois, Georgia, Arizona, and Nevada. Our claims office has an immediate opening for an Auto Field Appraiser. In this role, the employee will be responsible for completing vehicle damage estimates. Auto Appraiser ensures the estimates are accurate and in accordance with the terms of Loya Insurance's physical damage standards and state regulations. The Auto Appraiser works with the repair facilities to obtain a meaningful agreed price on repairs and estimated time of completion/delivery.