
Senior Director Integration (Remote)
Luxottica, Dallas, TX, United States
Overview
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.
Responsibilities
Lead OD and employee contract/employment negotiations in partnership with the support partners through the MSO and Finance teams
Serve as a trusted advisor to newly acquired ODs and their practices during the introduction and transition
Create a culture that drives revenue and maximizes integration office contributions focused on best practices for the patient journey
Ensure the best in class clinical care is provided in offices, and address concerns and provide feedback acting as a liaison between new practices and the brand partners
Develop strategies for integrating newly acquired practices with partners and SOPs
Ensure operational support is available to the integration in order to achieve key performance indicator results and maintain/grow the practice during the transition to the field management
Maximize knowledge and efficiency through training and development of non-ODs located in the practices
Evaluate scheduling techniques and resources for various insurance payers and EHR (Employee Health Records) Implementation
Help merge optical and medical models into standard operating procedures to enhance profit and patient experience delivery; address concerns, opportunities and system issues
Demonstrate, foster and enhance the organization’s culture and vision
Lead the development and execution of initiatives for best in class patient standard of care and the patient journey
Work closely with SVP and team partners to define strategy and goals for all initiatives related to clinical services and management
Partner with field operations leadership to achieve operational excellence at every location
Ensure white-glove experience for practices being transitioned
Concierge the hand off of the practices to the field leaders when fully ready to integrate
Coach, lead and develop direct reports
BASIC QUALIFICATIONS
10+ years’ experience with 5+ years in people leadership
Proven ability to develop and lead high-performing teams
Strong cross-functional relationship builder with customer and patient focus
Working knowledge of optometry-related business systems and tools
Strategic leader with a strong execution mindset
Thrives in fast-paced, entrepreneurial environments
Excellent written, verbal, and listening communication skills
Collaborative, proactive self-starter who drives solutions
Strong organizational, analytical, and problem-solving skills
Ability to manage multiple priorities and meet deadlines
Highly disciplined with strong attention to detail
Proficient in Microsoft Office (Word, PowerPoint, Excel)
Ability to travel up to 60% to support integration and business operations
PREFERRED QUALIFICATIONS
Optical experience in a retail environment
Private Equity healthcare experience – ideally optometry/ophthalmology
Pay Range: -211,591.91
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com .
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.
Responsibilities
Lead OD and employee contract/employment negotiations in partnership with the support partners through the MSO and Finance teams
Serve as a trusted advisor to newly acquired ODs and their practices during the introduction and transition
Create a culture that drives revenue and maximizes integration office contributions focused on best practices for the patient journey
Ensure the best in class clinical care is provided in offices, and address concerns and provide feedback acting as a liaison between new practices and the brand partners
Develop strategies for integrating newly acquired practices with partners and SOPs
Ensure operational support is available to the integration in order to achieve key performance indicator results and maintain/grow the practice during the transition to the field management
Maximize knowledge and efficiency through training and development of non-ODs located in the practices
Evaluate scheduling techniques and resources for various insurance payers and EHR (Employee Health Records) Implementation
Help merge optical and medical models into standard operating procedures to enhance profit and patient experience delivery; address concerns, opportunities and system issues
Demonstrate, foster and enhance the organization’s culture and vision
Lead the development and execution of initiatives for best in class patient standard of care and the patient journey
Work closely with SVP and team partners to define strategy and goals for all initiatives related to clinical services and management
Partner with field operations leadership to achieve operational excellence at every location
Ensure white-glove experience for practices being transitioned
Concierge the hand off of the practices to the field leaders when fully ready to integrate
Coach, lead and develop direct reports
BASIC QUALIFICATIONS
10+ years’ experience with 5+ years in people leadership
Proven ability to develop and lead high-performing teams
Strong cross-functional relationship builder with customer and patient focus
Working knowledge of optometry-related business systems and tools
Strategic leader with a strong execution mindset
Thrives in fast-paced, entrepreneurial environments
Excellent written, verbal, and listening communication skills
Collaborative, proactive self-starter who drives solutions
Strong organizational, analytical, and problem-solving skills
Ability to manage multiple priorities and meet deadlines
Highly disciplined with strong attention to detail
Proficient in Microsoft Office (Word, PowerPoint, Excel)
Ability to travel up to 60% to support integration and business operations
PREFERRED QUALIFICATIONS
Optical experience in a retail environment
Private Equity healthcare experience – ideally optometry/ophthalmology
Pay Range: -211,591.91
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com .
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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