Benefits Specialist
TBG | The Bachrach Group, New York, NY, United States
SNAP Specialist (fluent in English and Russian)
Location:
Forest Hills, Queens & Financial District, Manhattan - split time
Schedule:
Hybrid – 3–4 days onsite
Status:
Full-Time | 40 hours per week
FLSA:
Non-Exempt
Fluent in English and Russian
Overview A nonprofit social services organization dedicated to supporting underserved communities across New York City is seeking a fluent English and Russian speaking,
SNAP Specialist
to join its Benefits Access team.
This role focuses on helping individuals and families access the
Supplemental Nutrition Assistance Program (SNAP)
by conducting outreach, educating community members, and assisting with the application and enrollment process.
The position is currently
hybrid , with time split between offices in
Forest Hills, Queens, and the Financial District in Manhattan , as well as occasional travel to community partner locations across NYC.
Key Responsibilities
Conduct outreach to community organizations, food programs, and partner agencies to provide education on SNAP eligibility and services
Educate individuals and families about SNAP and other available public benefits
Screen and assess potential applicants for SNAP eligibility
Assist clients with SNAP applications using online platforms such as
Access HRA
Provide guidance on required documentation and eligibility requirements
Support clients through the application process and assist with case follow-ups when necessary
Assist SNAP participants with
recertifications, case updates, and periodic reporting requirements
Advocate for clients in disputed or complex cases
Participate in community outreach events, fairs, and informational sessions
Connect clients with additional benefits and resources, including:
Free tax preparation services
Health insurance programs
HEAP
NYC Care
WIC
Maintain accurate documentation of services in
Salesforce and other internal tracking systems
Collaborate with staff across departments and partner organizations
Perform additional duties as needed
Core Competencies
Cultural competency and sensitivity when working with diverse and low-income communities
Strong communication and interpersonal skills
Excellent customer service and client support abilities
Strong attention to detail when handling applications and documentation
Comfort using online systems, databases, and web-based applications
Ability to educate groups and conduct presentations
Ability to help clients navigate barriers while adhering to local, state, and federal guidelines
Strong organizational and data entry skills
Qualifications
High School Diploma required; Bachelor’s Degree preferred
Fluency in Russian and English required
Background in
Public Health, Public Administration, Human Services, or a related field preferred
Experience working with
low-income or immigrant communities preferred
Knowledge of government benefits programs is a plus
#J-18808-Ljbffr
Forest Hills, Queens & Financial District, Manhattan - split time
Schedule:
Hybrid – 3–4 days onsite
Status:
Full-Time | 40 hours per week
FLSA:
Non-Exempt
Fluent in English and Russian
Overview A nonprofit social services organization dedicated to supporting underserved communities across New York City is seeking a fluent English and Russian speaking,
SNAP Specialist
to join its Benefits Access team.
This role focuses on helping individuals and families access the
Supplemental Nutrition Assistance Program (SNAP)
by conducting outreach, educating community members, and assisting with the application and enrollment process.
The position is currently
hybrid , with time split between offices in
Forest Hills, Queens, and the Financial District in Manhattan , as well as occasional travel to community partner locations across NYC.
Key Responsibilities
Conduct outreach to community organizations, food programs, and partner agencies to provide education on SNAP eligibility and services
Educate individuals and families about SNAP and other available public benefits
Screen and assess potential applicants for SNAP eligibility
Assist clients with SNAP applications using online platforms such as
Access HRA
Provide guidance on required documentation and eligibility requirements
Support clients through the application process and assist with case follow-ups when necessary
Assist SNAP participants with
recertifications, case updates, and periodic reporting requirements
Advocate for clients in disputed or complex cases
Participate in community outreach events, fairs, and informational sessions
Connect clients with additional benefits and resources, including:
Free tax preparation services
Health insurance programs
HEAP
NYC Care
WIC
Maintain accurate documentation of services in
Salesforce and other internal tracking systems
Collaborate with staff across departments and partner organizations
Perform additional duties as needed
Core Competencies
Cultural competency and sensitivity when working with diverse and low-income communities
Strong communication and interpersonal skills
Excellent customer service and client support abilities
Strong attention to detail when handling applications and documentation
Comfort using online systems, databases, and web-based applications
Ability to educate groups and conduct presentations
Ability to help clients navigate barriers while adhering to local, state, and federal guidelines
Strong organizational and data entry skills
Qualifications
High School Diploma required; Bachelor’s Degree preferred
Fluency in Russian and English required
Background in
Public Health, Public Administration, Human Services, or a related field preferred
Experience working with
low-income or immigrant communities preferred
Knowledge of government benefits programs is a plus
#J-18808-Ljbffr