Customer Service Representative
Superior Industrial Solutions, Indianapolis, IN, United States
Customer Service Representative
Superior is currently seeking a high-energy individual to work as a Customer Service Representative at our Indianapolis, IN location. Schedule: Full-time MondayFriday, 8 a.m. 5 p.m. Additional hours may be required Responsibilities include: Manage incoming phone calls effectively and efficiently. Serves visitors by greeting, welcoming, and directing them appropriately. Identify and assess customers' needs to achieve satisfaction. Ensure and provide quality service to both internal and external customers. Enter customer orders within the ERP system. Maintain customer records by updating account information. Assist the team with various administrative functions. Perform other appropriate tasks/assignments as directed Candidates should possess: Strong attention to detail Strong customer service focus Strong communication, interpersonal, and problem-solving skills. Proficiency with Microsoft Excel, Word, and Outlook High School Diploma or equivalent Ability to work independently and prioritize multiple work assignments What We Offer: Medical Insurance Choose between a 100% company-paid HDHP or a highly subsidized PPO with low premiums Employee Stock Ownership Plan (ESOP) Build long-term wealth as an employee-owner 401(k) Retirement Plan FSA and HSA options Paid Time Off & Paid Holidays Dental, Vision & Life Insurance Short-Term and Long-Term Disability (STD & LTD) Paid Training to support your growth from day one Join a company that invests in youpersonally, professionally, and financially.
Superior is currently seeking a high-energy individual to work as a Customer Service Representative at our Indianapolis, IN location. Schedule: Full-time MondayFriday, 8 a.m. 5 p.m. Additional hours may be required Responsibilities include: Manage incoming phone calls effectively and efficiently. Serves visitors by greeting, welcoming, and directing them appropriately. Identify and assess customers' needs to achieve satisfaction. Ensure and provide quality service to both internal and external customers. Enter customer orders within the ERP system. Maintain customer records by updating account information. Assist the team with various administrative functions. Perform other appropriate tasks/assignments as directed Candidates should possess: Strong attention to detail Strong customer service focus Strong communication, interpersonal, and problem-solving skills. Proficiency with Microsoft Excel, Word, and Outlook High School Diploma or equivalent Ability to work independently and prioritize multiple work assignments What We Offer: Medical Insurance Choose between a 100% company-paid HDHP or a highly subsidized PPO with low premiums Employee Stock Ownership Plan (ESOP) Build long-term wealth as an employee-owner 401(k) Retirement Plan FSA and HSA options Paid Time Off & Paid Holidays Dental, Vision & Life Insurance Short-Term and Long-Term Disability (STD & LTD) Paid Training to support your growth from day one Join a company that invests in youpersonally, professionally, and financially.