Remote Bilingual IT Service Desk Analyst (Italian/English)

A global service provider is seeking a Bilingual Service Desk Analyst to deliver technical support to English and Italian speaking users. Responsibilities include diagnosing technical issues, providing exceptional customer service, and ensuring proper documentation of requests. The part-time remote position requires at least 6 months of experience in technical support and a high school diploma. Candidates must be bilingual, possess strong troubleshooting skills, and be available weekdays from 7:30am to 11:30am EST. Compensation starts at $18.00 per hour plus language bonus. #J-18808-Ljbffr