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Remote Bilingual IT Service Desk Analyst (Italian/English)

CAI, Frankfort, KY, United States


A global services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support to English and Italian speaking users. This remote, part-time position requires strong customer service skills along with troubleshooting capabilities. Candidates should have at least 6-12 months of relevant experience and be available on weekdays from 7:30am – 11:30am EST. The compensation is $18.00 per hour plus potential language bonuses, with additional benefits including 401k access and paid time off. #J-18808-Ljbffr