Consumer Loan Processor II
APCU/Center Parc, Atlanta, GA, United States
Consumer Loan Processor II
This Loan Processor will work in a high volume, fast paced environment, and utilize a Loan Operation System (LOS) to process loans (MeridianLink). The primary purpose of this position is to assist Center Parc Credit Union (CPCU) to live out our Mission, "To help our members achieve financial success by providing exceptional products and service." The Consumer Loan Processor II serves as the liaison between the member, underwriter, and lending representative to ensure an efficient, accurate, and compliant process for the documentation and funding of loans for members of the Credit Union. Depending on volume and business need, the Loan Processor II may serve in a lead capacity for the department. Other duties may be assigned. The essential duties and responsibilities include: Adhere to and deliver on APCU Center Parc's core values: Serve Exceptionally Commit to Better Find the Fun Invest in Integrity Follow the Numbers Go Forth and Conquer Protect with Passion Receives, completes, and processes all applications approved by underwriting. Assumes responsibility for the efficient, effective, and accurate processing of lending documentation for loan closing, loan funding and other lending related member services. Ensures the accuracy and completeness and forwarding of all forms and documentation for third parties, including accuracy in all documentation needed to properly record liens or collateralization, auto-titles, verify insurance, fund, and book the loan. Maintains appropriate follow up on pending applications to ensure the process is moving forward. Obtains member signatures on all appropriate documents. Collaborates and provides documentation with internal stakeholders for the establishment of member shares. Completes request of varying degrees of complexity; some moderate in nature and others requiring extensive research and problem-solving skills to identify and resolve issues. May complete a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns about their loan applications or pending loan transaction. Maintains up-to-date knowledge of all consumer lending products and services. Assumes accountability for personal understanding and adherence to all CPCU lending policies and procedures. Follows all processes and practices that have been put in place to mitigate fraudulent activity and risks. Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that cannot be resolved by yourself. Detail oriented; able to multi-task. Effectively uses written and oral communication skills in daily correspondence. Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position. Other duties as assigned. Supervisory responsibilities: No direct reports. May manage day-to-day tasks through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners. Qualification requirements: Required education and/or experience: An associate's degree in business management, business administration, related field of study or 2 years' specific consumer lending processing experience in lieu of a degree 3 years of consumer loan processing or fulfillment work experience in banking, financial services, or a credit union 10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software, and Symitar Advanced understanding of consumer loan products Preferred education and/or experience: A bachelor's degree in business management, business administration, related field of study or an additional 2 years of specific consumer lending processing experience in lieu of a degree 4 years of consumer loan processing or fulfillment experience in a credit union Certified Loan Processor (CLP) or other certifications related to the position Proficient in specialized consumer lending software and advanced understanding of all job-related compliance regulations Prior experience completing transactions in Symitar, and Meridian Link, Clutch, Lexus Nexus, etc. Physical job requirements: Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds. APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.
This Loan Processor will work in a high volume, fast paced environment, and utilize a Loan Operation System (LOS) to process loans (MeridianLink). The primary purpose of this position is to assist Center Parc Credit Union (CPCU) to live out our Mission, "To help our members achieve financial success by providing exceptional products and service." The Consumer Loan Processor II serves as the liaison between the member, underwriter, and lending representative to ensure an efficient, accurate, and compliant process for the documentation and funding of loans for members of the Credit Union. Depending on volume and business need, the Loan Processor II may serve in a lead capacity for the department. Other duties may be assigned. The essential duties and responsibilities include: Adhere to and deliver on APCU Center Parc's core values: Serve Exceptionally Commit to Better Find the Fun Invest in Integrity Follow the Numbers Go Forth and Conquer Protect with Passion Receives, completes, and processes all applications approved by underwriting. Assumes responsibility for the efficient, effective, and accurate processing of lending documentation for loan closing, loan funding and other lending related member services. Ensures the accuracy and completeness and forwarding of all forms and documentation for third parties, including accuracy in all documentation needed to properly record liens or collateralization, auto-titles, verify insurance, fund, and book the loan. Maintains appropriate follow up on pending applications to ensure the process is moving forward. Obtains member signatures on all appropriate documents. Collaborates and provides documentation with internal stakeholders for the establishment of member shares. Completes request of varying degrees of complexity; some moderate in nature and others requiring extensive research and problem-solving skills to identify and resolve issues. May complete a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns about their loan applications or pending loan transaction. Maintains up-to-date knowledge of all consumer lending products and services. Assumes accountability for personal understanding and adherence to all CPCU lending policies and procedures. Follows all processes and practices that have been put in place to mitigate fraudulent activity and risks. Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that cannot be resolved by yourself. Detail oriented; able to multi-task. Effectively uses written and oral communication skills in daily correspondence. Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position. Other duties as assigned. Supervisory responsibilities: No direct reports. May manage day-to-day tasks through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners. Qualification requirements: Required education and/or experience: An associate's degree in business management, business administration, related field of study or 2 years' specific consumer lending processing experience in lieu of a degree 3 years of consumer loan processing or fulfillment work experience in banking, financial services, or a credit union 10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software, and Symitar Advanced understanding of consumer loan products Preferred education and/or experience: A bachelor's degree in business management, business administration, related field of study or an additional 2 years of specific consumer lending processing experience in lieu of a degree 4 years of consumer loan processing or fulfillment experience in a credit union Certified Loan Processor (CLP) or other certifications related to the position Proficient in specialized consumer lending software and advanced understanding of all job-related compliance regulations Prior experience completing transactions in Symitar, and Meridian Link, Clutch, Lexus Nexus, etc. Physical job requirements: Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds. APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.