Customer Service Representative
Two Men and a Truck, Corpus Christi, TX, United States
TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
Schedule: Monday - Friday 8:00am - 5pm, and half days on Saturday's.
What We Offer
* Starting pay: $14 per hour PLUS bonuses! * Hands-on training and development * Career advancement opportunities
Responsibilities
* Provide outstanding customer service on all calls and inquiries submitted online * Recommend moving services and products based on cost, availability and customer specifications * Input information in to internal software to provide accurate moving estimates and schedule moves; comply with federal, state, and local legal requirements * Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns * Prepare all move-related paperwork and documents * All other duties as assigned
Requirements
* High school diploma or GED; associate's degree in a related field is preferred * At least 1 year of sales/customer service experience + the understanding of the selling process; TWO MEN AND A TRUCK or moving industry experience is valuable * Excellent customer relations skills: effective listening and communication * Creative problem solving abilities * Exceptional organization + time management skills; can adjust priorities as needed * Confidence to initiate customer contact, and comfortable asking for the sale * Strong team player who works productively with a wide range of people and personalities * Basic computer/keyboarding skills * Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values * Bilingual is a plus * Willing to submit to a pre-employment drug test and background check
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Corpus Christi, TX. The employer at this location is Ten Plus One, Inc.
Schedule: Monday - Friday 8:00am - 5pm, and half days on Saturday's.
What We Offer
* Starting pay: $14 per hour PLUS bonuses! * Hands-on training and development * Career advancement opportunities
Responsibilities
* Provide outstanding customer service on all calls and inquiries submitted online * Recommend moving services and products based on cost, availability and customer specifications * Input information in to internal software to provide accurate moving estimates and schedule moves; comply with federal, state, and local legal requirements * Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns * Prepare all move-related paperwork and documents * All other duties as assigned
Requirements
* High school diploma or GED; associate's degree in a related field is preferred * At least 1 year of sales/customer service experience + the understanding of the selling process; TWO MEN AND A TRUCK or moving industry experience is valuable * Excellent customer relations skills: effective listening and communication * Creative problem solving abilities * Exceptional organization + time management skills; can adjust priorities as needed * Confidence to initiate customer contact, and comfortable asking for the sale * Strong team player who works productively with a wide range of people and personalities * Basic computer/keyboarding skills * Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values * Bilingual is a plus * Willing to submit to a pre-employment drug test and background check
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Corpus Christi, TX. The employer at this location is Ten Plus One, Inc.