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Service Director San Francisco opportunity

New Day Executive Search, New York, NY, United States


Service Director

Join a world-renowned hospitality group celebrated for its Michelin-starred restaurants and visionary approach to fine dining. This is a unique opportunity to shape guest experiences and lead service teams within a culture focused on artistry, collaboration, and sustainability. Service Director Benefits & Compensation

Competitive compensation package Health insurance Paid time off, paid sick leave, and vacation Relocation assistance Opportunities for professional growth within an acclaimed restaurant group Service Director Requirements & Qualifications

8+ years of progressive leadership experience in fine dining or luxury hospitality Experience in Michelin-starred settings, ideally with a focus on French cuisine and service Deep expertise in fine dining service techniques, wine, and beverage programs Thorough understanding of LQA/Forbes standards Proven ability to train, mentor, and inspire front-of-house teams Strong operational acumen, balancing guest experience and business priorities Exceptional communication, leadership, and interpersonal skills Service Director Preferred Background & Skills

Experience with multi-venue or corporate hospitality environments Advanced wine knowledge, including pairing recommendations Bilingual abilities are a plus Demonstrated commitment to sustainable and artistic hospitality values Service Director Day-to-Day Responsibilities

Develop, implement, and refine service standards across multiple acclaimed properties Oversee and audit guest experiences, ensuring consistent excellence in every dining room Lead FOH training programs, workshops, and one-on-one coaching for ongoing team development Mentor service managers and support succession planning for leadership roles Represent the hospitality group as a senior guest liaison, handling VIP and escalated guest relations Collaborate with chefs, creative directors, and executives to design holistic guest journeys and align service with business objectives Oversee logistics for special events and new concept launches, ensuring seamless operations If you're a service-driven leader with Michelin-level expertise and a passion for delivering unforgettable guest experiences, we invite you to join this prestigious team and make a lasting impact in the world of fine dining.