
Remote Customer Success Lead - Healthcare SaaS Support
QCSS Health, Cambridge, MA, United States
A healthcare solutions company is seeking a Customer Success Support Lead to assist Managed Care clients. The role involves providing technical support, documenting interactions in Jira, and offering solutions via email and video calls. Candidates should have 3-5 years of SaaS experience, excellent communication skills, and proficiency in tools like Jira and Microsoft Excel. This position is available remotely, making it a flexible opportunity to work within a dedicated team focused on improving health outcomes.
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