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Public Benefits Specialist

State of Oregon, Oregon, WI, United States


## Public Benefits SpecialistAs a Public Benefits Specialist, you will work in the **La Grande Branch** assisting Oregonians **in-person.** **La Grande is in rural eastern Oregon.*** Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.* Interview applicants in person, by phone, by email to gather information needed to assess and determine if there is a need for services and benefits.* Assessing client family strengths and needs, connecting families to other resources and programs.* You will update narrative report summarizing new information from client and collateral sources.* One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR* Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR* An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR* An equivalent combination of education, training, and experience relative to the class concept.* A valid driver’s license and acceptable driving record are required for this position.* Prior experience working in a human or social services setting, interviewing customers, experience should include phone interviews.* Experience using basic mathematics in a professional setting with a high accuracy rate.* Experience preparing and maintaining thorough client records and narratives.* Experience communicating complex and technical information clearly, both verbally and in writing, to people from diverse backgrounds. #J-18808-Ljbffr