Account Specialist

Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.**We're Hiring an Account Specialist!****Job Summary:

The Account Specialist is responsible for developing and implementing sales strategies to grow the company’s customer base and increase revenue. They identify and pursue new sales opportunities, build and maintain relationships with existing clients, and present products or services to potential customers.****Light Industry Sales (LIT) team, which provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry.** The role involves conducting market research, preparing sales reports, and meeting sales targets. Account Specialists must have excellent communication and negotiation skills, as well as the ability to work independently and manage their sales territory effectively

**Responsibilities:

Lead Generation:

•** Identify potential leads through market research and networking

• Cold calling and emailing to reach out to prospects

• Qualify leads and schedule appointments with potential customers

**Customer Outreach:**

• Build relationships with existing and potential customers

• Follow up with previous customers to maintain their business

• Respond to customer inquiries and provide product information

• Conduct product demos and presentations for interested customers

**Sales Presentations and Reporting:**

• Create and deliver compelling sales presentations to potential customers

• Customize presentations to address specific customer needs

• Highlight product features and benefits to showcase value

• Effectively communicate pricing and negotiate deals• Track and analyze sales data to identify trends and opportunities

• Prepare sales reports and provide updates to management

• Make recommendations for improving sales strategies

• Monitor and meet sales targets and goals

**Account Management:**

• Maintain and nurture relationships with current customers

• Identify opportunities for upselling and cross-selling

• Monitor customer satisfaction and address any issues or concerns

• Collaborate with other departments to ensure customer needs are met

**Order Processing:

•** Accurately enter and process orders from customers

• Work closely with logistics and shipping departments to ensure timely delivery

• Communicate order updates and any potential delays to customers

• Handle order changes and returns

**Customer Service:**

• Provide exceptional customer service and support

• Address and resolve customer complaints or issues

• Maintain a positive and professional attitude at all times

• Ensure customer satisfaction and retention

**Product Knowledge:**

• Develop a thorough understanding of company products and services

• Stay updated on industry trends and competitors' offerings

• Educate customers on product features and benefits

• Continuously learn and adapt to new product releases and updates.

**High Impact Behaviors:**

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.

• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.

• Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

**Qualifications:****• Bachelor’s degree in Business, Marketing, or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.****•Knowledge of mechanical and pumping designs; hydraulic, pneumatics, water flow, diesel, gas, and electric motors in related field of pumps, pumping systems preferred.

• Strong analytical skills with the ability to interpret complex data.

• Proficiency in sales tools and software (e.g., SalesForce, CRM systems).

• Excellent written and verbal communication skills.

• Ability to work independently and collaboratively with cross-functional teams.

• Strong negotiation and closing skills.

• Knowledge of market research and competitive analysis techniques.

• Ability to develop and implement sales strategies and plans.****• Local Travel

requirement 10%**Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen.

Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen. Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und in der Inklusion und Zugehörigkeit als Treiber für Innovation erkannt werden, um unsere Wettbewerbsfähigkeit weltweit zu stärken.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark.

We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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