Marketing Coordinator
Nesco Resource, Charlotte, NC, United States
Hybrid: Mon and Fri remote; Tues, Wed, Thurs in office
Marketing Coordinator, Programs
Purpose of Position The Global Marketing Customer Education & Programs Team delivers best-in-class, industry-leading marketing programs and customer education. These initiatives build product awareness, solutions expertise, and brand loyalty through hands-on and virtual training. The
Marketing Coordinator, Programs
will support key initiatives such as the
Network of Preferred Installers (NPI) Program
and additional programs as identified. This role will work closely with the Senior Manager, Marketing Programs & Customer Education, and the Program Manager, NPI Program, to support day-to-day operations, program execution, and cross-regional consistency. Reports To
Senior Manager, Marketing Programs and Customer Education Key Responsibilities
Provide daily customer service support to sales teams and program members.
Assist in the development and execution of annual program marketing plans.
Promote training opportunities and manage training records in Salesforce for visibility and tracking.
Build and maintain relationships with key program members and internal stakeholders.
Support NPI Program operations, including training records, point of sale, warranty, and Design/Win processing.
Manage membership requests via the NPI inbox in coordination with the Program Manager.
Develop efficient processes for handling program requests.
Support channel program and event initiatives as assigned.
Maintain strong knowledge of company products, solutions, applications, and value propositions.
Education & Experience
Bachelor's degree in Marketing, Communications, or related field.
2+ years of experience in customer service, marketing, or a related role (preferred).
Experience with software and cloud applications.
Required Skills
Strong planning, organizational, and process-driven approach.
Critical thinking and analytical skills with attention to detail.
Excellent interpersonal and communication skills.
Customer-focused, with the ability to manage challenging situations professionally.
Strong problem-solving and data analysis skills.
Ability to work independently and collaboratively in cross-functional teams.
Flexible and adaptable in a dynamic environment.
Desired Software Skills
Salesforce.com
Microsoft Office Suite
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr
Marketing Coordinator, Programs
Purpose of Position The Global Marketing Customer Education & Programs Team delivers best-in-class, industry-leading marketing programs and customer education. These initiatives build product awareness, solutions expertise, and brand loyalty through hands-on and virtual training. The
Marketing Coordinator, Programs
will support key initiatives such as the
Network of Preferred Installers (NPI) Program
and additional programs as identified. This role will work closely with the Senior Manager, Marketing Programs & Customer Education, and the Program Manager, NPI Program, to support day-to-day operations, program execution, and cross-regional consistency. Reports To
Senior Manager, Marketing Programs and Customer Education Key Responsibilities
Provide daily customer service support to sales teams and program members.
Assist in the development and execution of annual program marketing plans.
Promote training opportunities and manage training records in Salesforce for visibility and tracking.
Build and maintain relationships with key program members and internal stakeholders.
Support NPI Program operations, including training records, point of sale, warranty, and Design/Win processing.
Manage membership requests via the NPI inbox in coordination with the Program Manager.
Develop efficient processes for handling program requests.
Support channel program and event initiatives as assigned.
Maintain strong knowledge of company products, solutions, applications, and value propositions.
Education & Experience
Bachelor's degree in Marketing, Communications, or related field.
2+ years of experience in customer service, marketing, or a related role (preferred).
Experience with software and cloud applications.
Required Skills
Strong planning, organizational, and process-driven approach.
Critical thinking and analytical skills with attention to detail.
Excellent interpersonal and communication skills.
Customer-focused, with the ability to manage challenging situations professionally.
Strong problem-solving and data analysis skills.
Ability to work independently and collaboratively in cross-functional teams.
Flexible and adaptable in a dynamic environment.
Desired Software Skills
Salesforce.com
Microsoft Office Suite
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr