Marketing Coordinator
Mastech Digital, Charlotte, NC, United States
Overview
Title:
Marketing Coordinator – Customer Education Location:
Charlotte, NC (Hybrid – 3 days onsite, 2 days remote) Job Overview We are seeking a
Marketing Coordinator – Customer Education
to support training programs and customer education initiatives. In this role, you will help plan, coordinate, and promote customer training sessions, webinars, and educational events that increase product awareness and customer engagement. You will work closely with marketing, sales, engineering, and product teams to organize training programs for customers across the
In-Building, Data Center, and Carrier markets . Key Responsibilities
Training Program Coordination Support the planning and execution of
customer training programs and education initiatives . Coordinate
live and virtual training events , including scheduling, logistics, and event setup. Work with subject matter experts to develop
training materials and presentations . Event Management Organize and manage
training sessions, seminars, and webinars . Coordinate with distribution teams and sales engineers to manage
event logistics nationwide . Use event management tools to manage
registrations and event reporting . Marketing & Promotion Promote training events using
social media, email campaigns, and marketing automation tools . Support marketing campaigns to increase participation in education programs. Work with cross-functional teams including: Regional Marketing Sales Engineers Product Managers Help identify new training opportunities and customer education needs. Data & Reporting Maintain customer training records and certification data. Track program participation and generate reports on training outcomes. Customer Support Provide basic support for program members and training participants. Maintain program databases and help improve training processes. Qualifications
Education Bachelor’s degree in
Marketing, Communications, or a related field Experience 2+ years of experience in: Marketing Communications Training coordination or similar roles Skills Strong organizational and planning skills Excellent communication and interpersonal skills Problem-solving ability Data analysis and reporting skills Ability to work with cross-functional teams Technical Skills Experience with tools such as: Microsoft Office (PowerPoint, Excel, Word)
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Title:
Marketing Coordinator – Customer Education Location:
Charlotte, NC (Hybrid – 3 days onsite, 2 days remote) Job Overview We are seeking a
Marketing Coordinator – Customer Education
to support training programs and customer education initiatives. In this role, you will help plan, coordinate, and promote customer training sessions, webinars, and educational events that increase product awareness and customer engagement. You will work closely with marketing, sales, engineering, and product teams to organize training programs for customers across the
In-Building, Data Center, and Carrier markets . Key Responsibilities
Training Program Coordination Support the planning and execution of
customer training programs and education initiatives . Coordinate
live and virtual training events , including scheduling, logistics, and event setup. Work with subject matter experts to develop
training materials and presentations . Event Management Organize and manage
training sessions, seminars, and webinars . Coordinate with distribution teams and sales engineers to manage
event logistics nationwide . Use event management tools to manage
registrations and event reporting . Marketing & Promotion Promote training events using
social media, email campaigns, and marketing automation tools . Support marketing campaigns to increase participation in education programs. Work with cross-functional teams including: Regional Marketing Sales Engineers Product Managers Help identify new training opportunities and customer education needs. Data & Reporting Maintain customer training records and certification data. Track program participation and generate reports on training outcomes. Customer Support Provide basic support for program members and training participants. Maintain program databases and help improve training processes. Qualifications
Education Bachelor’s degree in
Marketing, Communications, or a related field Experience 2+ years of experience in: Marketing Communications Training coordination or similar roles Skills Strong organizational and planning skills Excellent communication and interpersonal skills Problem-solving ability Data analysis and reporting skills Ability to work with cross-functional teams Technical Skills Experience with tools such as: Microsoft Office (PowerPoint, Excel, Word)
#J-18808-Ljbffr