
Senior IT Helpdesk Specialist (Remote)
Ropes & Gray LLP, New York, NY, United States
A leading global law firm is seeking a Senior Technical Support Specialist to provide first-tier phone support for technology issues. This fully remote role requires at least 7 years of Help Desk experience, ideally in a legal environment. Responsibilities include assisting internal customers with technical requests and troubleshooting problems in a fast-paced setting. Candidates should possess excellent communication skills and a strong proficiency in Microsoft Office 365. The position offers competitive compensation and is part of a supportive team environment.
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