
Strategic Client Advocate & Renewal Lead
Prometric, Baltimore, MD, United States
A technology-enabled testing provider is seeking a Client Advocacy Manager to serve as the primary advocate for clients, ensuring their needs are met and fostering strong relationships. Responsibilities include managing account health, driving renewal strategies, and coordinating internal resources to deliver high-quality service. Ideal candidates should have at least 5 years of client success experience and strong communication skills to engage both stakeholders and executives. The role is hybrid, combining remote and on-site work, which offers flexibility and collaboration.
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