USED CAR MANAGER
Y-Axis, Fife, WA, United States
Overview
Sales Management, Staff Management, Training, Customer Service, Inventory Management, Merchandising, Closing Skills, Communication, Team Motivation, Performance Tracking, Recruitment, Scheduling, Product Knowledge, Sales Strategy, Follow-Up, Cold Calling
Position Details Level: Experienced
Job Location: VCT - Fife, WA 98424
Position Type: Full Time
Dealer: Volvo Cars Tacoma / Land Rover Tacoma (O'Brien Auto Group)
This is a full-time Used Car Manager position. The Sales Manager is responsible for maximizing wholesale and retail profits by improving merchandising, lot operations and staff management.
The position offers commission based on the store’s Gross Sales. Benefits include: paid holidays, vacation, medical/dental/vision/RX, ancillary benefits (short/long term disability, accident, critical illness, life insurance, spousal/child coverages), 401(k) with company match. Employment eligibility requirements apply.
Job Summary The Used Car Sales Manager is directly responsible for maximizing retail profits by better merchandising, lot operation and staff management.
Responsibilities
Sales of certified pre-owned and other used cars.
Manage and train the sales team (the #1 in the district in CSI, as measured by the factory monthly summary report).
Manage, hire, and train a high quality sales staff with a focus on high volume, high gross, and high CSI (all hiring to be approved by GM).
Involve all sales team members in a weekly game plan.
Maintain used car write-up, appointment and sales boards.
Obtain monthly production numbers from management and all staff and combine with results.
Physical walk of inventory and inspection of used cars.
Develop work schedule.
Assist in training on: BDCAutoTown, 3 prospects daily, 10 follow-up and 20 cold calls daily, phone script, walk around, 7 steps to the sale, delivery process, write up, CPO product knowledge.
Establish and maintain a used car walk around for salespeople.
Maintain and establish a high level of intensity.
Daily sales meeting to review previous day.
Recruit and pre-screen potential sales consultants for the used car group with potential to become full new car sales and leasing consultants.
Train daily on the phone script, 7 steps of the sale, certified vehicles, delivery procedures, closing skills and manufacturer certification.
Motivate and maintain a well trained quality used car sales team.
Produce minimum quota of 100 cars per month from the used car group.
Take turns on all customers who visit the lot whenever possible.
Demonstrate expert closing skills and expert knowledge of manufacturer certified pre owned.
Perform other duties as assigned by management.
Regular attendance is essential.
Work in cooperative, positive, and professional manner with all personnel in the company.
Treat members of the public and customers in a courteous and non-discriminatory manner.
Maintain professional demeanor at work; conform to company non-discrimination and harassment policies; ensure direct reports conform to these policies.
Equipment/Tools typically used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers.
Physical Demands: Frequent twisting/turning of trunk, reaching, handling of objects; intermittent standing, walking, and sitting; infrequent stooping, kneeling, crouching, lifting up to 10 lbs.
This list is not exhaustive; the dealer reserves the right to revise duties as needed.
Qualifications
Candidates must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy.
Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.
Volvo Cars Tacoma / Land Rover Tacoma is an equal opportunity employer and a drug-free workplace.
#J-18808-Ljbffr
Position Details Level: Experienced
Job Location: VCT - Fife, WA 98424
Position Type: Full Time
Dealer: Volvo Cars Tacoma / Land Rover Tacoma (O'Brien Auto Group)
This is a full-time Used Car Manager position. The Sales Manager is responsible for maximizing wholesale and retail profits by improving merchandising, lot operations and staff management.
The position offers commission based on the store’s Gross Sales. Benefits include: paid holidays, vacation, medical/dental/vision/RX, ancillary benefits (short/long term disability, accident, critical illness, life insurance, spousal/child coverages), 401(k) with company match. Employment eligibility requirements apply.
Job Summary The Used Car Sales Manager is directly responsible for maximizing retail profits by better merchandising, lot operation and staff management.
Responsibilities
Sales of certified pre-owned and other used cars.
Manage and train the sales team (the #1 in the district in CSI, as measured by the factory monthly summary report).
Manage, hire, and train a high quality sales staff with a focus on high volume, high gross, and high CSI (all hiring to be approved by GM).
Involve all sales team members in a weekly game plan.
Maintain used car write-up, appointment and sales boards.
Obtain monthly production numbers from management and all staff and combine with results.
Physical walk of inventory and inspection of used cars.
Develop work schedule.
Assist in training on: BDCAutoTown, 3 prospects daily, 10 follow-up and 20 cold calls daily, phone script, walk around, 7 steps to the sale, delivery process, write up, CPO product knowledge.
Establish and maintain a used car walk around for salespeople.
Maintain and establish a high level of intensity.
Daily sales meeting to review previous day.
Recruit and pre-screen potential sales consultants for the used car group with potential to become full new car sales and leasing consultants.
Train daily on the phone script, 7 steps of the sale, certified vehicles, delivery procedures, closing skills and manufacturer certification.
Motivate and maintain a well trained quality used car sales team.
Produce minimum quota of 100 cars per month from the used car group.
Take turns on all customers who visit the lot whenever possible.
Demonstrate expert closing skills and expert knowledge of manufacturer certified pre owned.
Perform other duties as assigned by management.
Regular attendance is essential.
Work in cooperative, positive, and professional manner with all personnel in the company.
Treat members of the public and customers in a courteous and non-discriminatory manner.
Maintain professional demeanor at work; conform to company non-discrimination and harassment policies; ensure direct reports conform to these policies.
Equipment/Tools typically used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers.
Physical Demands: Frequent twisting/turning of trunk, reaching, handling of objects; intermittent standing, walking, and sitting; infrequent stooping, kneeling, crouching, lifting up to 10 lbs.
This list is not exhaustive; the dealer reserves the right to revise duties as needed.
Qualifications
Candidates must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy.
Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.
Volvo Cars Tacoma / Land Rover Tacoma is an equal opportunity employer and a drug-free workplace.
#J-18808-Ljbffr