New Product Specialist
SupportFinity™, Salt Lake City, UT, United States
Overview
Vision
Leader in contractor productivity products and customer service excellence, while building careers and communities. Mission
To significantly contribute to the success of our business partners. Values
Family, Dependability, Inclusion, Curiosity, Humility Your Role
The New Product Specialist drives the successful market introduction and early adoption of Grabber Construction Products’ innovation pipeline. Positioned at the intersection of Innovation, Sales, and customers, this role ensures new products move from concept to sustained market traction. The role focuses on demand creation, field validation, and commercialization, working directly with contractors and internal teams to establish new products as preferred solutions. It’s ideal for someone who understands contractor workflows, can credibly demonstrate products in the field, and translate real-world feedback into scalable commercial strategies. Duties And Responsibilities
New Product Launch & Commercialization
Lead early-stage commercialization of innovation products from pilot through broader rollout Execute launch plans including field trials, demonstrations, and early customer onboarding Serve as primary sales support during the critical adoption phase of new product introductions Contractor & Field Engagement
Partner with local sales representatives to conduct on-jobsite demonstrations to clearly communicate product value, features, and benefits while addressing contractor questions Train contractors, dealer staff, and internal sales teams on proper use and value proposition Actively engage installers to drive trial, conversion, and repeat usage Demand Creation
Generate contractor demand through hands-on field engagement rather than transactional selling Partner with local sales teams and distribution to align product availability with generated demand Voice of Customer & Feedback Loop
Collect and synthesize structured contractor feedback and report insights to the Innovation team Identify adoption barriers, objections, and enhancement opportunities Translate field insights into actionable recommendations Cross-Functional Collaboration
Partner closely with Innovation, Marketing, local Sales Reps, and Regional Sales leadership Support development of training materials, messaging, and launch playbooks Assist in tracking success metrics and early performance indicators Pilot Program Execution & Support
Execute and support regional market pilots Coordinate pilot inventory, field activity cadence, and reporting Contribute to demand forecasting and deliver clear insights on pilot results and go-to-market implications Minimum Job Qualifications
3+ years of experience in construction products, building materials, or related trades Strong understanding of contractor processes and job-site operations Experience working with LBM dealers, specialty distributors, construction-focused channels, or tool manufacturers Proven ability to explain, demonstrate, and train on technical products Comfortable working independently in the field with high accountability Willingness to travel extensively (70+%) Preferred Qualifications
Experience supporting or launching new products Background in product management, field marketing, technical sales, or applications engineering Familiarity with construction fasteners, tools, interior/exterior products, or structural systems Experience supporting pilot programs or early-stage commercialization efforts BA or BS degree preferred Knowledge, Skills, And Abilities
Credibility with contractors – can speak their language and earn trust quickly Hands-on mindset – comfortable on jobsites and contractors’ offices Strong communicator – able to translate technical value into practical benefits Structured thinker – captures feedback and identifies trends Cross-functional collaborator – works effectively across innovation, field and regional sales Organization skills – ability to aggregate opportunities, direct action and drive accountability Proficiency in - Excel, Word, PowerPoint, OneNote, Teams, and Outlook Work Conditions
Must be willing to travel at least 70% throughout the western half of the U.S. May spend time sitting at a desk and working on a computer Inside and outside, standing for long periods of time Lifting capabilities 50lbs Visit construction sites, and other customer work sites Safety Responsibility
This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work location, exercises and promotes safe behaviors and shows unyielding support of programs, rules, and policies regarding safety. Why This Role Matters
This critical role is vital in determining whether a Grabber Construction Products innovation succeeds or fails in the market. The New Product Specialist ensures that strong innovations don’t stall due to lack of focus, training, or real-world validation—and helps turn innovation into long-term growth. About Grabber
The construction industry rewards innovations that deliver real gains in efficiency, performance, and job quality. All Grabber products and employees are held to these high standards of excellence. For 50 years, Grabber® has been a leading distributor of quality products built for construction professionals. Our products are 100% reliable and durable to meet the demands of an increasingly fast-paced, productivity-driven profession. Company Benefits
Vacation and Sick time (starts accruing upon hire) Medical, Dental, and Vision Insurance (1st of Month following 30 days) Health Savings Account (HSA) HSA match up to $2,000 Incentive Program 401(k) Eligibility (after 30 days) 401(k) Company Match (after 1 yr of service) Annual Profit Sharing (after 1 yr of service) Paid Holidays (8 designated, 3 Floating) Life and Disability Insurance (1st of Month following 90 days) Employee Assistance Program Education Reimbursement Referral Program (up to $750) About the company Grabber Construction Products
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Vision
Leader in contractor productivity products and customer service excellence, while building careers and communities. Mission
To significantly contribute to the success of our business partners. Values
Family, Dependability, Inclusion, Curiosity, Humility Your Role
The New Product Specialist drives the successful market introduction and early adoption of Grabber Construction Products’ innovation pipeline. Positioned at the intersection of Innovation, Sales, and customers, this role ensures new products move from concept to sustained market traction. The role focuses on demand creation, field validation, and commercialization, working directly with contractors and internal teams to establish new products as preferred solutions. It’s ideal for someone who understands contractor workflows, can credibly demonstrate products in the field, and translate real-world feedback into scalable commercial strategies. Duties And Responsibilities
New Product Launch & Commercialization
Lead early-stage commercialization of innovation products from pilot through broader rollout Execute launch plans including field trials, demonstrations, and early customer onboarding Serve as primary sales support during the critical adoption phase of new product introductions Contractor & Field Engagement
Partner with local sales representatives to conduct on-jobsite demonstrations to clearly communicate product value, features, and benefits while addressing contractor questions Train contractors, dealer staff, and internal sales teams on proper use and value proposition Actively engage installers to drive trial, conversion, and repeat usage Demand Creation
Generate contractor demand through hands-on field engagement rather than transactional selling Partner with local sales teams and distribution to align product availability with generated demand Voice of Customer & Feedback Loop
Collect and synthesize structured contractor feedback and report insights to the Innovation team Identify adoption barriers, objections, and enhancement opportunities Translate field insights into actionable recommendations Cross-Functional Collaboration
Partner closely with Innovation, Marketing, local Sales Reps, and Regional Sales leadership Support development of training materials, messaging, and launch playbooks Assist in tracking success metrics and early performance indicators Pilot Program Execution & Support
Execute and support regional market pilots Coordinate pilot inventory, field activity cadence, and reporting Contribute to demand forecasting and deliver clear insights on pilot results and go-to-market implications Minimum Job Qualifications
3+ years of experience in construction products, building materials, or related trades Strong understanding of contractor processes and job-site operations Experience working with LBM dealers, specialty distributors, construction-focused channels, or tool manufacturers Proven ability to explain, demonstrate, and train on technical products Comfortable working independently in the field with high accountability Willingness to travel extensively (70+%) Preferred Qualifications
Experience supporting or launching new products Background in product management, field marketing, technical sales, or applications engineering Familiarity with construction fasteners, tools, interior/exterior products, or structural systems Experience supporting pilot programs or early-stage commercialization efforts BA or BS degree preferred Knowledge, Skills, And Abilities
Credibility with contractors – can speak their language and earn trust quickly Hands-on mindset – comfortable on jobsites and contractors’ offices Strong communicator – able to translate technical value into practical benefits Structured thinker – captures feedback and identifies trends Cross-functional collaborator – works effectively across innovation, field and regional sales Organization skills – ability to aggregate opportunities, direct action and drive accountability Proficiency in - Excel, Word, PowerPoint, OneNote, Teams, and Outlook Work Conditions
Must be willing to travel at least 70% throughout the western half of the U.S. May spend time sitting at a desk and working on a computer Inside and outside, standing for long periods of time Lifting capabilities 50lbs Visit construction sites, and other customer work sites Safety Responsibility
This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work location, exercises and promotes safe behaviors and shows unyielding support of programs, rules, and policies regarding safety. Why This Role Matters
This critical role is vital in determining whether a Grabber Construction Products innovation succeeds or fails in the market. The New Product Specialist ensures that strong innovations don’t stall due to lack of focus, training, or real-world validation—and helps turn innovation into long-term growth. About Grabber
The construction industry rewards innovations that deliver real gains in efficiency, performance, and job quality. All Grabber products and employees are held to these high standards of excellence. For 50 years, Grabber® has been a leading distributor of quality products built for construction professionals. Our products are 100% reliable and durable to meet the demands of an increasingly fast-paced, productivity-driven profession. Company Benefits
Vacation and Sick time (starts accruing upon hire) Medical, Dental, and Vision Insurance (1st of Month following 30 days) Health Savings Account (HSA) HSA match up to $2,000 Incentive Program 401(k) Eligibility (after 30 days) 401(k) Company Match (after 1 yr of service) Annual Profit Sharing (after 1 yr of service) Paid Holidays (8 designated, 3 Floating) Life and Disability Insurance (1st of Month following 90 days) Employee Assistance Program Education Reimbursement Referral Program (up to $750) About the company Grabber Construction Products
#J-18808-Ljbffr