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Senior Employee Relations Specialist Remote, CA, USA

WelbeHealth, LLC., California, MO, United States


About WelbeHealth PACE WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants’ lives.

Position Overview The People Senior Specialist (Assignment: Employee Relations) leads complex employee relations (ER) work including high-risk investigations, performance management, and involuntary terminations. This role serves as a trusted consultant to leadership, People Advisors, Legal, and Compliance teams, providing expert guidance on policy interpretation, workplace conduct, and risk mitigation. The People Senior Specialist is accountable for supporting fair and consistent corrective action and termination processes, partnering on leave and accommodation-related ER cases, and building ER capability through training and resources.

What Makes This Role Unique

Leads high-risk investigations, advises on sensitive employment decisions, and partners directly with People leadership, Legal, and Compliance teams to navigate complex workplace matters, unlike traditional HR roles focusing on case management

Drives proactive ER strategy, not just reactive case work – analyzing trends, strengthening policies and leader capability, and helping design scalable ER practices that improve workplace culture, mitigate risk, and support WelbeHealth’s mission

Key Responsibilities

Lead thorough and confidential ER investigations, including allegations of harassment, discrimination, retaliation, workplace misconduct, and policy violations

Conduct interviews, gather and analyze evidence, and produce clear documentation and recommendations, partnering with Legal and People leadership on high-sensitivity or high-risk matters

Serve as a subject matter expert in performance management, partnering with leaders and People Advisors to improve performance outcomes through coaching, clear expectations, timely feedback, and appropriate support plans

Provide consultation and support for high-risk terminations, including those related to leaves of absence, accommodations, protected activity, investigations, and other sensitive circumstances, as well as support standard involuntary terminations by ensuring consistency, documentation sufficiency, and alignment to policies and best practices

Partner closely with Leave of Absence and Accommodations teams to support ER matters that intersect with leaves, restrictions, or workplace accommodations

Support development and delivery of ER-related training for People Advisors and leaders, including performance documentation, corrective actions, investigations, conflict resolution, and respectful workplace expectations

Use ER case management dashboards and reporting to identify key trends, themes, and emerging risk areas across ER activity, presenting insights to internal stakeholders

Job Requirements

Bachelor’s degree, commitment to obtain a bachelor’s degree within three (3) years, or equivalent experience is required

Minimum of five (5) years of professional experience in ER

Demonstrated expertise in both design and execution in ER

Demonstrated ability to lead initiatives inclusive of successful change management

Excellent interpersonal and collaboration skills across stakeholders and contexts

Excellent communication and presentation skills, both written and verbal, with strong skills in Word and PowerPoint

Experience leading multi-disciplined project or process improvement teams

Able to lean into data-driven organization, leveraging reports and data to inform and execute on projects

Compensation Salary/Wage base range for this role is $90,281 - $119,171 / year + Bonus. WelbeHealth offers a competitive total rewards package that includes 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.

Benefits

Medical insurance coverage (Medical, Dental, Vision)

Work/life balance - 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days

401K savings + match

Comprehensive compensation package including base pay and bonus

And additional benefits!

Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Diversity, Equity & Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to fraud.report@welbehealth.com.

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