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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly team as a Customer Service Representative to work at a leading organization in Rochester, NY. We're here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We'll help you get where you want to be.\nPay Rate: $17.00 per hour\nShift: occasional overtime\nWhy you should apply to be Customer Service Representative:\nCompetitive pay rate with opportunities for occasional overtime\nGain experience with a respected industry leader known for their commitment to customer satisfaction\nSupportive and collaborative work environment focused on your growth and development\nOpportunity to expand your customer service skills and advance your career\nWhat's a typical day as Customer Service Representative? You'll be:\nResolving customer inquiries regarding plan benefits, claim payments, denials, and eligibility through telephone, email, walk-in, and mail\nMeeting set statistical goals such as call length and daily call volume\nActing as a liaison between customers, internal departments, vendors, and business associates\nAssisting with the training of team members and participating in ongoing training to further knowledge and skills\nAdhering to all customer service policies and procedures\nThis job might be an outstanding fit if you:\nHave an Associate's degree in Business Administration or a related field, and at least six months of work experience (or, in lieu of degree, at least two years of customer service experience)\nSuccessfully completed a Customer Service Training Program\nAre able to multi-task in a fast-paced environment while maintaining high accuracy\nPossess excellent oral, written, and listening skills\nCan handle stressful situations professionally and respond to inquiries in a calm, polite manner\nHave strong PC skills and the ability to use a headset for extended periods\nWhat happens next:\nOnce you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.\nHelping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Customer Service Representative today!

","Customer Service Representative

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Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Customer Service Representative to work at a leading organization in Rochester, NY. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.\nPay Rate: $17.00 per hour\nShift: occasional overtime\nWhy you should apply to be Customer Service Representative

Competitive pay rate with opportunities for occasional overtime\nGain experience with a respected industry leader known for their commitment to customer satisfaction\nSupportive and collaborative work environment focused on your growth and development\nOpportunity to expand your customer service skills and advance your career\nWhat’s a typical day as Customer Service Representative?

Resolving customer inquiries regarding plan benefits, claim payments, denials, and eligibility through telephone, email, walk-in, and mail\nMeeting set statistical goals such as call length and daily call volume\nActing as a liaison between customers, internal departments, vendors, and business associates\nAssisting with the training of team members and participating in ongoing training to further knowledge and skills\nAdhering to all customer service policies and procedures\nThis job might be an outstanding fit if you

Have an Associate\\'s degree in Business Administration or a related field, and at least six months of work experience (or, in lieu of degree, at least two years of customer service experience)\nSuccessfully completed a Customer Service Training Program\nAre able to multi-task in a fast-paced environment while maintaining high accuracy\nPossess excellent oral, written, and listening skills\nCan handle stressful situations professionally and respond to inquiries in a calm, polite manner\nHave strong PC skills and the ability to use a headset for extended periods\nWhat happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.\nHelping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Customer Service Representative today!\nBenefits

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.\nAbout Kelly

Get a complete career fit with Kelly ® .\nYou’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.\nEqual Employment Opportunity

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.\nKelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

#J-18808-Ljbffr\n","Overview

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Customer Service Representative...",[543],{"_458":459,"_454":455,"_452":485,"_456":457},["B","2903975637"],"Work at Kelly Services","6 days ago","/jobs/2903975637-customer-service-representative","/jobs?keyword=Kelly+Services",{"_435":434,"_439":550,"_470":471,"_462":463,"_248":551,"_446":552,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":553,"_431":558,"_473":474,"_436":129,"_488":559,"_478":560,"_490":442,"_491":561,"_493":494,"_495":562,"_497":498},["D",1774108800000],"> Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as a Customer Service Representative with a world-class equipment and services company that sustainably advances the noble work Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service\n","> Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as a Customer Service Repr...",[554],{"_458":459,"_454":555,"_452":556,"_456":457,"_460":557},"East Syracuse","East Syracuse, NY, United States, 13057","13057",["B","2961879255"],"1 days ago","/jobs/2961879255-customer-service-representative","East Syracuse, NY, United States","/jobs?location=East+Syracuse%2C+NY%2C+United+States",{"_435":434,"_439":564,"_470":471,"_462":463,"_248":565,"_446":566,"_433":434,"_113":567,"_437":199,"_438":199,"_472":471,"_448":199,"_449":568,"_431":574,"_473":474,"_436":132,"_488":575,"_478":576,"_490":567,"_491":577,"_493":494,"_495":578,"_497":579},["D",1773072000000],"> For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Logistics Customer Service Representative to work at a leading logistics company, in Medina, OH. Sound good? Take a closer lo Customer Service, Service, Retail, Staffing, Customer, Logistics\n","> For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Logistics Customer Servic...","Customer Service Rep",[569],{"_458":459,"_454":570,"_452":571,"_456":572,"_460":573},"Medina","Medina, OH, United States, 44256","OH","44256",["B","2833178506"],"13 days ago","/jobs/2833178506-customer-service-rep","Medina, OH, United States","/jobs?location=Medina%2C+OH%2C+United+States","/jobs?keyword=Customer+Service+Rep",{"_435":434,"_439":581,"_470":471,"_462":526,"_248":582,"_446":583,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":584,"_431":586,"_473":534,"_436":129,"_488":587,"_478":588,"_490":442,"_491":561,"_493":536,"_495":562,"_497":498},["D",1773961200000],"Customer Service Representative

Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as a Customer Service Representative with a world-class equipment and services company that sustainably advances the noble work of agriculture and construction workers.\nWhy you should apply to be a Customer Service Representative:\nPay Rate: $18.40/ per hour\nLocation: Syracuse, NY 13057\nSchedule: 10:30 AM - 7:00 PM EST\nEmployment Type: Contract\nWhat's a typical day as a Customer Service Representative You will:

Assists customers telephonically and non-telephonically with service and support issues.

Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.

Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.

Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and Retail expectations.

Uses courteous and professional language.

Works effectively in a team environment.

Creates a win-win resolution to problems.\nThis job might be an outstanding fit if you have:

High School or equivalent

Ability to produce quality and professional written correspondence with customers

Ability to demonstrate and perform basic math

Customer service orientation

Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers

Commitment to providing resolution to customer issues on the first contact

Strong English comprehension and a good command of grammar\nWhat happens next:

Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more!\nHelping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!

","Customer Service Representative

Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional & Ind...",[585],{"_458":459,"_454":555,"_452":556,"_456":457,"_460":557},["B","2939891430"],"2 days ago","/jobs/2939891430-customer-service-representative","actionData","errors"]