Customer Service Representative
Kelly, East Syracuse, NY, United States
Customer Service Representative
Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as a Customer Service Representative with a world-class equipment and services company that sustainably advances the noble work of agriculture and construction workers. Why you should apply to be a Customer Service Representative: Pay Rate: $18.40/ per hour Location: Syracuse, NY 13057 Schedule: 10:30 AM - 7:00 PM EST Employment Type: Contract What's a typical day as a Customer Service Representative You will:
Assists customers telephonically and non-telephonically with service and support issues.
Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.
Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.
Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and Retail expectations.
Uses courteous and professional language.
Works effectively in a team environment.
Creates a win-win resolution to problems. This job might be an outstanding fit if you have:
High School or equivalent
Ability to produce quality and professional written correspondence with customers
Ability to demonstrate and perform basic math
Customer service orientation
Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers
Commitment to providing resolution to customer issues on the first contact
Strong English comprehension and a good command of grammar What happens next:
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more! Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!
Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as a Customer Service Representative with a world-class equipment and services company that sustainably advances the noble work of agriculture and construction workers. Why you should apply to be a Customer Service Representative: Pay Rate: $18.40/ per hour Location: Syracuse, NY 13057 Schedule: 10:30 AM - 7:00 PM EST Employment Type: Contract What's a typical day as a Customer Service Representative You will:
Assists customers telephonically and non-telephonically with service and support issues.
Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.
Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.
Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and Retail expectations.
Uses courteous and professional language.
Works effectively in a team environment.
Creates a win-win resolution to problems. This job might be an outstanding fit if you have:
High School or equivalent
Ability to produce quality and professional written correspondence with customers
Ability to demonstrate and perform basic math
Customer service orientation
Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers
Commitment to providing resolution to customer issues on the first contact
Strong English comprehension and a good command of grammar What happens next:
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more! Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today!