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Head of Revenue Operations

Vapi, San Francisco, CA, United States


Vapi (/ˈVɑːpi/):

We’re creating the shift to voice as humanity’s default interface

We’re the most configurable platform for deploying voice agents

We’ve grown to over 600k developers in two years, adding 2,000+ every day

Try talking to Vapi now!

Why We’re Hiring This Role:

Vapi is scaling rapidly and building a world-class revenue engine to match.

We’re hiring a Head of Revenue Operations to serve as the strategic operating partner to our VP of Sales and the broader go-to-market leadership team. This is a foundational leadership role responsible for building the systems, data infrastructure, and operating cadence that power Vapi’s revenue engine across sales, marketing, and delivery.

You will inherit an early RevOps foundation and build the operational backbone that enables us to scale from our current stage into the next phase of growth.

What You’ll Do:

30 Day : Audit the current revenue tech stack, including Salesforce architecture, reporting, and data flows

Map the end-to-end revenue funnel from marketing through delivery

Identify the highest-leverage fixes across forecasting, pipeline visibility, and reporting

Build strong working relationships with GTM leaders across Sales, Marketing, and Delivery

60 Day : Redesign the forecasting process and implement improved pipeline inspection frameworks

Stand up SDR activity tracking, dashboards, and accountability systems

Begin restructuring Salesforce workflows to support MEDIC and stronger deal inspection

Deliver the first insights deck surfacing key trends, risks, and opportunities in the revenue funnel

90 Day : Launch the new RevOps operating cadence (forecast calls, pipeline reviews, leadership reporting)

Build onboarding and enablement frameworks for new GTM hires

Present the RevOps organizational build-out plan and begin hiring

Deliver the first full quarterly revenue insights package for leadership

Who You Are:

You’ve seen Series B to F.

You're sold multi-million dollar deals to F500.

Bonus: You’ve built your own startup.

Why Vapi:

Generational impact : Build the human interface for every business

Ownership culture : 70% of the company are previous founders

Kind team : The founders, Jordan and Nikhil, are Canadians

Tier-1 Investors : YC, KP seed, Bessemer Series A

What We Offer:

Real stake : We offer a competitive salary and excellent equity ownership

Comprehensive health coverage : medical, dental, and vision plans

Team love : We love hanging out, and we do quarterly off-sites

Flexible time off : take what you need

More : catered meals, transportation, gym, and a $10k annual L&D budget

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