Product Director
Manulife Financial, Boston, MA, United States
Manulife John Hancock Retirement is redefining our US Retirement business to help customers save for retirement. Working within a SAFe agile delivery model, the team focuses on delivering solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries. The Product Director will serve as the bridge between strategy and execution, ensuring initiatives are properly analyzed, prioritized, approved, implemented, and monitored for outcomes.
Responsibilities
Vision and Roadmap:
Contribute to the US Retirement vision and roadmap by understanding the competitive landscape and market. Identify desired outcomes and communicate product vision in alignment with business strategy. Define the business case, epic hypothesis, socialize across stakeholders and gain alignment.
Delivery:
Create epic artifacts and lead epics from the funnel to done stages. Facilitate collaboration with subject matter experts and stakeholders to refine and deliver the epic scope. Support decomposition of epics into capabilities and features, ensuring teams have clarity on intent, measurable outcomes and manage escalation for impediments.
Stakeholder Engagement & Communication:
Maintain alignment with Business Owners, Product Management, Enterprise Architects, and development teams. Facilitate cross-functional decision-making and resolve conflicts that impede epic flow. Communicate epic progress, risks, pivots, and learnings transparently.
Monitor Outcomes and Adapt:
Track leading indicators and validate whether the MVP delivers expected value. Recommend pivot, persevere, or stop decisions based on feedback and performance data. Ensure completion criteria align with the original epic definition and business goals.
Customer CX Centricity:
Advocate for the customer, ensuring their needs are central to product development and delivery. Partner with Customer Experience (CX) teams as needed to ensure solutions meet customer needs through human-centered design.
Partnerships and Go-To-Market Support:
Partner closely with Product Activation to support Go-To-Market activities as required.
Reporting:
Maintain an understanding of business, customer, and end-user needs. Ensure team and program risks and roadblocks are managed, reported and escalated as necessary.
Required Qualifications
Minimum of 7+ years of experience in a product, business role.
Previous or active product leadership role as in US Retirement or related business strongly preferred.
Strong leadership and communication skills; ability to take ownership of deliverables and drive initiatives.
Ability to balance strategic thinking with detailed execution.
Experience in collaborating with cross-functional teams and stakeholders.
Exceptional organization, communication, and interpersonal skills.
Ability to cultivate relationships with key stakeholders across functions and levels.
Good understanding of project management methodologies and agile processes.
Preferred Qualifications
Transformational, Strategic Thinking & Portfolio Mindset: Ability to translate business strategy into investable epics.
Cross-Functional Collaboration: Skilled at working across architecture, product, finance, operations and agile teams
Analytical & Data-Driven Decision-Making: Proficient in cost-benefit analysis, prioritization, and hypothesis validation.
Lean-Agile Practices: Understanding of SAFe, Portfolio Kanban, and MVP-driven development.
Communication & Influence: Ability to present business cases and influence approvals and alignment.
When you join our team
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/をご覧ください。
マニュライフは機会均等を是とする雇用主です
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、hr@manulife.comまでご連絡をお願いします。
Salary and location information is included for reference: Referenced Salary Location Boston, Massachusetts. Working Arrangement: Hybrid. Salary range is between $128,550.00 USD - $222,820.00 USD. The actual salary may vary by location and factors such as knowledge, skills, and experience. For location-specific salary range, please contact hr@manulife.com.
Know Your Rights, Family & Medical Leave, Employee Polygraph Protection, Right to Work, E-Verify information available on request.
#J-18808-Ljbffr
Responsibilities
Vision and Roadmap:
Contribute to the US Retirement vision and roadmap by understanding the competitive landscape and market. Identify desired outcomes and communicate product vision in alignment with business strategy. Define the business case, epic hypothesis, socialize across stakeholders and gain alignment.
Delivery:
Create epic artifacts and lead epics from the funnel to done stages. Facilitate collaboration with subject matter experts and stakeholders to refine and deliver the epic scope. Support decomposition of epics into capabilities and features, ensuring teams have clarity on intent, measurable outcomes and manage escalation for impediments.
Stakeholder Engagement & Communication:
Maintain alignment with Business Owners, Product Management, Enterprise Architects, and development teams. Facilitate cross-functional decision-making and resolve conflicts that impede epic flow. Communicate epic progress, risks, pivots, and learnings transparently.
Monitor Outcomes and Adapt:
Track leading indicators and validate whether the MVP delivers expected value. Recommend pivot, persevere, or stop decisions based on feedback and performance data. Ensure completion criteria align with the original epic definition and business goals.
Customer CX Centricity:
Advocate for the customer, ensuring their needs are central to product development and delivery. Partner with Customer Experience (CX) teams as needed to ensure solutions meet customer needs through human-centered design.
Partnerships and Go-To-Market Support:
Partner closely with Product Activation to support Go-To-Market activities as required.
Reporting:
Maintain an understanding of business, customer, and end-user needs. Ensure team and program risks and roadblocks are managed, reported and escalated as necessary.
Required Qualifications
Minimum of 7+ years of experience in a product, business role.
Previous or active product leadership role as in US Retirement or related business strongly preferred.
Strong leadership and communication skills; ability to take ownership of deliverables and drive initiatives.
Ability to balance strategic thinking with detailed execution.
Experience in collaborating with cross-functional teams and stakeholders.
Exceptional organization, communication, and interpersonal skills.
Ability to cultivate relationships with key stakeholders across functions and levels.
Good understanding of project management methodologies and agile processes.
Preferred Qualifications
Transformational, Strategic Thinking & Portfolio Mindset: Ability to translate business strategy into investable epics.
Cross-Functional Collaboration: Skilled at working across architecture, product, finance, operations and agile teams
Analytical & Data-Driven Decision-Making: Proficient in cost-benefit analysis, prioritization, and hypothesis validation.
Lean-Agile Practices: Understanding of SAFe, Portfolio Kanban, and MVP-driven development.
Communication & Influence: Ability to present business cases and influence approvals and alignment.
When you join our team
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/をご覧ください。
マニュライフは機会均等を是とする雇用主です
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、hr@manulife.comまでご連絡をお願いします。
Salary and location information is included for reference: Referenced Salary Location Boston, Massachusetts. Working Arrangement: Hybrid. Salary range is between $128,550.00 USD - $222,820.00 USD. The actual salary may vary by location and factors such as knowledge, skills, and experience. For location-specific salary range, please contact hr@manulife.com.
Know Your Rights, Family & Medical Leave, Employee Polygraph Protection, Right to Work, E-Verify information available on request.
#J-18808-Ljbffr