Associate Director (Contractual)
Morris Heights Health Center, Washington, District of Columbia, United States
Overview
Morgan State University is a public research university and historically black college (HBCU) in Baltimore, Maryland, United States. Morgan is Maryland's designated public urban university and the largest HBCU in Maryland. To create a Posting, first complete the information on this screen, then click the
Next
button or select the page in the left hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to Human Resources, you must go to the
Posting Summary Page
by clicking on the
Next
button until you reach the Posting Summary Page or select
Posting Summary Page
from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options.
Posting Summary
Job Title: Associate Director (Contractual) Division: Department: Department Student Disability Support Services Job Effective Date: 03/20/2026 Job End Date: 10/20/2026 Work Status: Full Time Position Category: Staff FLSA: Annual Salary: 70,000 - 80,000 Pays: United States Percentage Amount: Fund Source: State Support Requisition Reason: Vacancy Job Duties Reporting to the Director, the Associate Director for Student Disability Support Services (SDSS) plays a critical leadership role in advancing Morgan State University’s commitment to access, inclusion, and equity. The Associate Director has primary responsibility for overseeing and ensuring the timely, consistent, and compliant delivery of reasonable accommodations for students with disabilities, in accordance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973. In collaboration with the Director, the Associate Director supports the development, implementation, and assessment of policies, procedures, and service delivery models that promote equal access to academic, residential, and co-curricular experiences. SDSS fosters inclusive and equitable learning environments for students with disabilities as a core expression of Morgan State University’s values related to diversity, equity, and student success. The Associate Director also provides strategic oversight of accommodation processes, case management, and staff support, ensuring that services are student-centered, legally sound, and aligned with institutional priorities. Manage a complex caseload of students with documented disabilities, including mental health diagnoses, by conducting intake meetings, reviewing documentation, determining eligibility, and coordinating appropriate reasonable accommodations. Ensure full compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act by overseeing accommodation determinations, maintaining accurate records, and addressing compliance concerns in a timely and legally sound manner. Serve as a primary liaison to academic, residential, and administrative departments across campus to consult on disability-related matters, accommodation implementation, and inclusive practices. Develop and deliver training and educational programs for faculty, staff, and students on disability awareness, accommodation processes, accessibility best practices, and legal obligations. Collect, analyze, and report data related to student utilization, accommodation trends, service outcomes, and compliance metrics to inform decision-making, improve services, and support institutional assessment, accreditation, and reporting requirements. Assist the Director with the daily operations of SDSS, including workflow management, process improvement, policy implementation, and service delivery assessment. Support the supervision, training, and professional development of SDSS staff, including contributing to performance evaluations, mentoring, and ensuring consistent application of policies and procedures. Respond to and resolve access-related concerns across campus, including classroom, testing, housing, and co-curricular environments, using an interactive and student-centered approach. Collaborate with off-campus providers, community agencies, and medical and mental health professionals to support documentation review, referrals, and continuity of care for students. Assist in the management and oversight of the SDSS Testing Center, including scheduling, proctoring standards, exam security, and accommodation implementation, as needed. Ensure SDSS technical standards are upheld, including accessibility of digital platforms, assistive technologies, and documentation systems used to support students and manage accommodations. Contribute to the development and implementation of assessment tools, surveys, and evaluation strategies to measure program effectiveness, identify gaps in access or service delivery, and recommend data-informed improvements aligned with University goals. Minimum Qualifications
Education Required:
Bachelor’s degree in Education, Counseling, Psychology, Social Work, Higher Education Administration, or in a Related Field Experience Required:
Four (4) years of progressively responsible experience providing disability-related services, student support services, case management, counseling, or related work Experience interpreting and applying disability documentation and determining reasonable accommodations Preferred Qualifications
Education Preferred:
Master’s degree in Education, Counseling, Psychology, Social Work, Higher Education Administration, or in a Related Field Experience Preferred:
Experience working in higher education Experience with ADA and Section 504 compliance in an educational setting Experience supervising staff and/or coordinating services or programs Experience working with students with mental health diagnoses Licensure/Certification Preferred:
Certification or professional training related to disability services, accessibility, counseling, or higher education administration (e.g., AHEAD professional development, ADA compliance training) Supplemental Questions
Required fields are indicated with an asterisk (*). * Do you have a Bachelor’s Degree in Disability Services, Rehabilitation Counseling, Special Education, or HumanResources, Psychology, Social Work, or related field?
Yes No
* Do you have working knowledge of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973, and other disability related laws?
Yes No
* Have you conducted interactive process meetings with students to determine reasonable accommodations?
Yes No
* Have you collaborated with faculty to implement classroom or exam accommodations?
Yes No
* Have you provided professional development or training on disability-related topics?
Yes No
* Are you a current, past or retired Morgan University employee?Are you a current, past or retired State employee?If YES to pass, retired or current STATE employee, please put the agency.If not applicable, put N/A. (Open Ended Question)
* How did you hear about this employment Opportunity?
The Chronicle of Higher Education EDULedger (formerly Diverse Issues in Higher Ed) Higher Ed Jobs Inside Higher Ed Insight into Academia (formerly Insight into Diversity) LinkedIn Mid-Atlantic HERC (Higher Education Recruitment Consortium) Other Online Advertising Agency Referral Website MSU Careers Website
#J-18808-Ljbffr
Morgan State University is a public research university and historically black college (HBCU) in Baltimore, Maryland, United States. Morgan is Maryland's designated public urban university and the largest HBCU in Maryland. To create a Posting, first complete the information on this screen, then click the
Next
button or select the page in the left hand navigation menu. Proceed through all sections completing all necessary information. To submit the Posting to Human Resources, you must go to the
Posting Summary Page
by clicking on the
Next
button until you reach the Posting Summary Page or select
Posting Summary Page
from the left navigation menu. Once a summary page appears, hover your mouse over the orange Action button for a list of possible approval step options.
Posting Summary
Job Title: Associate Director (Contractual) Division: Department: Department Student Disability Support Services Job Effective Date: 03/20/2026 Job End Date: 10/20/2026 Work Status: Full Time Position Category: Staff FLSA: Annual Salary: 70,000 - 80,000 Pays: United States Percentage Amount: Fund Source: State Support Requisition Reason: Vacancy Job Duties Reporting to the Director, the Associate Director for Student Disability Support Services (SDSS) plays a critical leadership role in advancing Morgan State University’s commitment to access, inclusion, and equity. The Associate Director has primary responsibility for overseeing and ensuring the timely, consistent, and compliant delivery of reasonable accommodations for students with disabilities, in accordance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973. In collaboration with the Director, the Associate Director supports the development, implementation, and assessment of policies, procedures, and service delivery models that promote equal access to academic, residential, and co-curricular experiences. SDSS fosters inclusive and equitable learning environments for students with disabilities as a core expression of Morgan State University’s values related to diversity, equity, and student success. The Associate Director also provides strategic oversight of accommodation processes, case management, and staff support, ensuring that services are student-centered, legally sound, and aligned with institutional priorities. Manage a complex caseload of students with documented disabilities, including mental health diagnoses, by conducting intake meetings, reviewing documentation, determining eligibility, and coordinating appropriate reasonable accommodations. Ensure full compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act by overseeing accommodation determinations, maintaining accurate records, and addressing compliance concerns in a timely and legally sound manner. Serve as a primary liaison to academic, residential, and administrative departments across campus to consult on disability-related matters, accommodation implementation, and inclusive practices. Develop and deliver training and educational programs for faculty, staff, and students on disability awareness, accommodation processes, accessibility best practices, and legal obligations. Collect, analyze, and report data related to student utilization, accommodation trends, service outcomes, and compliance metrics to inform decision-making, improve services, and support institutional assessment, accreditation, and reporting requirements. Assist the Director with the daily operations of SDSS, including workflow management, process improvement, policy implementation, and service delivery assessment. Support the supervision, training, and professional development of SDSS staff, including contributing to performance evaluations, mentoring, and ensuring consistent application of policies and procedures. Respond to and resolve access-related concerns across campus, including classroom, testing, housing, and co-curricular environments, using an interactive and student-centered approach. Collaborate with off-campus providers, community agencies, and medical and mental health professionals to support documentation review, referrals, and continuity of care for students. Assist in the management and oversight of the SDSS Testing Center, including scheduling, proctoring standards, exam security, and accommodation implementation, as needed. Ensure SDSS technical standards are upheld, including accessibility of digital platforms, assistive technologies, and documentation systems used to support students and manage accommodations. Contribute to the development and implementation of assessment tools, surveys, and evaluation strategies to measure program effectiveness, identify gaps in access or service delivery, and recommend data-informed improvements aligned with University goals. Minimum Qualifications
Education Required:
Bachelor’s degree in Education, Counseling, Psychology, Social Work, Higher Education Administration, or in a Related Field Experience Required:
Four (4) years of progressively responsible experience providing disability-related services, student support services, case management, counseling, or related work Experience interpreting and applying disability documentation and determining reasonable accommodations Preferred Qualifications
Education Preferred:
Master’s degree in Education, Counseling, Psychology, Social Work, Higher Education Administration, or in a Related Field Experience Preferred:
Experience working in higher education Experience with ADA and Section 504 compliance in an educational setting Experience supervising staff and/or coordinating services or programs Experience working with students with mental health diagnoses Licensure/Certification Preferred:
Certification or professional training related to disability services, accessibility, counseling, or higher education administration (e.g., AHEAD professional development, ADA compliance training) Supplemental Questions
Required fields are indicated with an asterisk (*). * Do you have a Bachelor’s Degree in Disability Services, Rehabilitation Counseling, Special Education, or HumanResources, Psychology, Social Work, or related field?
Yes No
* Do you have working knowledge of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973, and other disability related laws?
Yes No
* Have you conducted interactive process meetings with students to determine reasonable accommodations?
Yes No
* Have you collaborated with faculty to implement classroom or exam accommodations?
Yes No
* Have you provided professional development or training on disability-related topics?
Yes No
* Are you a current, past or retired Morgan University employee?Are you a current, past or retired State employee?If YES to pass, retired or current STATE employee, please put the agency.If not applicable, put N/A. (Open Ended Question)
* How did you hear about this employment Opportunity?
The Chronicle of Higher Education EDULedger (formerly Diverse Issues in Higher Ed) Higher Ed Jobs Inside Higher Ed Insight into Academia (formerly Insight into Diversity) LinkedIn Mid-Atlantic HERC (Higher Education Recruitment Consortium) Other Online Advertising Agency Referral Website MSU Careers Website
#J-18808-Ljbffr