Director of Sales, Business Travel - Hiltons of Chicago

Director of Sales, Business Travel – Hiltons of Chicago (Job Number: HOT0CCYX)

Work Location

The Palmer House Hilton, 17 East Monroe Street, Chicago, 60603.

The primary responsibility of this position is to lead the Business Travel Sales team across your hotel complex and deploy creative, dynamic, and impactful commercial strategies aligned with achieving the hotel’s annual revenue goals.

As the Director of Business Travel Sales for Hiltons of Chicago , you will oversee the commercial strategy for the Business Travel Sales team, with a focus on strengthening performance by tightening strategic direction with business processes that influence key revenue streams—including Rooms, Catering & Events, and the overall Guest Experience. Core deliverables include optimizing team deployment, defining team composition, and establishing a cadence of predictive and prescriptive activities that consistently drive performance.

Key Responsibilities

• Manage owner relations and participate in owner presentations for the Business Travel Complex hotels, as appropriate.
• Collaborate closely with property Directors of Sales (DOS/M) and Directors of Revenue Management (DORM) to develop proactive commercial strategies.
• Manage the expense and travel budget for the Business Travel Complex.
• Coach, develop, educate, train, and support members of the Business Travel Sales Team as well as individual hotel operations teams.
• Represent the hotels by managing and expanding share with Local and Corporate Negotiated Accounts.
• Focus on new negotiated business development through research, cold calling, and networking, excluding key national accounts.
• Develop and manage partnerships with Hilton Worldwide Sales BTS, GTP, and Strategic Account Teams to drive proactive strategies, increase visibility with key customers, and grow market share.
• Oversee airline relationships, including RFP management, crew site visits, contracting, and addendums (Chicago Managed Market only).
• Manage FIT relationships, including site visits, contracting, and addendums (Chicago Managed Market only).
• Manage Government Transient relationships, including site visits, contracting, and addendums (Chicago Managed Market only).
• Lead Consortia strategy development and relationship management to drive market share growth, including shifting Consortia and SMB accounts into CNR/LNR where appropriate.
• Actively participate in industry organizations and local community initiatives to develop business; pursue leadership roles when possible.
• Leverage Business Travel relationships to generate group and catering lead opportunities.
• Participate in the H.O.S.T. Program.
• Develop and deliver compelling onsite and field presentations to prospective clients.
• Attend trade shows and participate in sales blitzes.
• Consistently meet or exceed established sales goals.
• Support Sales & Marketing departments with special projects and responsibilities as assigned.

What We’re Looking For

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. We look for demonstration of our core values:

• H - Hospitality: passionate about delivering exceptional guest experiences.
• I - Integrity: do the right thing, all the time.
• L - Leadership: leaders in industry and communities.
• T - Teamwork: team players in everything we do.
• O - Ownership: owners of our actions and decisions.
• N - Now: operate with urgency and discipline.

In addition, we value the following attributes:

• Living the Values
• Quality
• Productivity
• Customer Focus
• Teamwork

Benefits

Hilton offers a comprehensive benefits package, including:

• Medical insurance coverage – for you and your family.
• Go Hilton travel discount program.
• Supportive parental leave.
• Matching 401(k).
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount.
• Debt‑free education: wide variety of educational credentials (college degrees, high‑school completion, English‑language learning, digital literacy, professional certificates).
• Career growth and development.
• Recognition and rewards programs.

Your benefits will include a competitive starting salary and additional benefits such as paid time off, the Team Member and Family Travel Program, and eligibility for health & welfare plans after 90 days. All benefits may vary by location. This is not a summary plan description or official plan document.

The salary for this role is $140,000–$170,000 and is based on applicable and specialized experience and location.

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