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Client Strategy Director- Pharma/Medtech

Smith Hanley Associates, WorkFromHome, CA, United States


Client Strategy Director- Pharma/Medtech
Location: Remote, West Coast based
Comp: $110-140,000 + bonus
Contact:

A cutting-edge insights and strategy agency is hiring a Director, Client Strategist to lead complex, custom research engagements and serve as a senior strategic partner to clients. This role sits on the leadership team and blends high-level client consultation, research oversight, and team development.

This is an opportunity for a seasoned research leader who thrives in consultative partnerships, enjoys elevating both people and product, and wants to help shape the future of a creative, strategy-forward insights organization.

What Youâll Do

Client Leadership & Growth

  • Build consultative, trusted partnerships with senior client stakeholders
  • Lead strategic conversations around business objectives and research design
  • Identify organic growth opportunities and contribute to account expansion
  • Partner with senior leadership on new business pitches and capability presentations

Project Excellence

  • Design and oversee complex custom research across qualitative, quantitative, and advanced methodologies
  • Provide high-level strategic oversight at key project milestones
  • Ensure creative, custom methodologies are executed with rigor and impact
  • Guide the development of story-driven, visually compelling deliverables with actionable recommendations
  • Serve as senior internal advisor to project teams and strategic consultant to clients
  • Drive efficiency, quality control, and profitability across engagements

What Theyâre Looking For

  • 8+ years of experience in custom market research design and analysis
  • Deep experience leading complex, strategic projects across qual, quant, and advanced analytics
  • Proven ability to consult with senior stakeholders and shape business strategy
  • Strong leadership experience managing and developing research talent
  • Highly strategic thinker with strong ownership and accountability
  • Excellent written and verbal communication skills
  • Willingness to roll up sleeves and contribute directly at any stage of the research process when needed

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