Service Desk Analyst: ServiceNow & ITSM Specialist

A financial services corporation located in Ohio is seeking an IT Support Specialist to provide assistance on calls, emails, and self-service incidents. The successful candidate will utilize the ServiceNow platform for documenting issues and recommending improvement solutions, troubleshooting software and hardware problems effectively. Applicants should have an Associate's Degree and experience in customer support and technical troubleshooting. This role offers the opportunity to work in a dynamic environment with various teams, ensuring high-quality service and compliance with security standards. #J-18808-Ljbffr