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Parts Specialist Trainee

NAPA Auto Parts, West Palm Beach, FL, United States


West Palm Beach, FL, USA

Full time

R26_0000007308

Unique NAPA opportunity A NAPA Parts Store where you'd least expect it...

NAPA is a Parts Store and So much more! Did you know that some of NAPA's biggest customers are Airlines, City & Government facilities and public schools? NAPA supplies many parts to these places that keep them moving and because we have been so successful at it, we are looking to grow this division even more! We already said that we are "so much more" and to prove it, we are looking for a special Talent to join our Integrated Business Solutions (IBS) Division as a

IBS Site Parts Specialist‑Trainee.

What is NAPA Integrated Business Solutions (IBS): We manage Parts so businesses don't have to! The NAPA Integrated Business Solutions (IBS) program is a partnership with any company that needs on-site assistance running a highly efficient parts department within their business. In other words, "a Store inside a Store/Company." We partner with some exciting places: ground support maintenance stations for major airlines, government vehicle maintenance stations, utility companies, construction companies, car dealerships and more. NAPA provides parts management, supply chain expertise, fantastic customer care, that serve our customer's efficiencies and bottom line when we step in to manage their parts departments. Check out this video to learn more about the dynamic division of NAPA IBS www.napa-ibs.com

This role may be for you if:

You are open to learning, hands-on training, and ultimately moving into a NAPA IBS role

Are comfortable with working in a Fleet shop environment

You have a background in automotive aftermarket, dealerships, parts, light/heavy duty equipment, ground support industry

You have experience in supply chain, parts procurement, and or logistics. Demonstrated leadership in the automotive after-market industry, preferably an automotive parts department, dealership, heavy duty and/or fleet establishment

You enjoy representing a dynamic and respected brand along with going out of your way to provide tremendous customer service!

You love building and sustaining relationships with your team and outside vendors

You enjoy coming up with better processes and being looked at for the go to person for answers to customer's questions

A Day in the life (what you will learn):

Providing an outstanding and a very high level of customer service with our partner and customer

Works in unison with the IBS Site Manager and team ensuring all daily/weekly/monthly reconciliation items are handled per policy and procedure guide

Addressing customer sales/service questions and problems quickly

Shifting into a high gear and bringing a high energy to our NAPA parts counter at our IBS location

Helping team members when working with customers or finding auto parts

Navigating computer and paper catalog systems

Working towards continuous improvement with our on-site parts store relationship - processes and procedures

Lifting merchandise up to 60 lbs.

Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people

What you’ll need:

An open mind for training

Passion for customer care, relationship management, and going out of your way to take care of customers

Automotive Aftermarket/Parts/Light & Heavy Duty/Diesel/Aftermarket

Experience with inventory protection, asset management and cataloging

Demonstrated leadership in the automotive after-market service industry, fleet services, government contracts, dealerships, or retail establishments

Possess personal drive, self-motivation and ability to not only identify issues, but finding immediate solutions for customer

Capable of operating point-of-sale system, cataloging and customer fleet management software

Possess analytical/problem solving skills and a non-stop drive for solving customer issues and coming up with solutions

Thrive in a super-fast paced environment

Welcome "being the go to person"!

High School Diploma, GED

Flexibility in schedule including evenings, weekends and holidays

And if you have this, even better:

Background in Aviation and/or Ground Support Equipment

Technical school, and/or college degree a plus

Automotive Parts experience

Parts procurement, Supply Chain & Logistics

ASE Certification(s)

Why NAPA may just be the right place for you:

Awesome people and brand

Outstanding health benefits and 401K

Stable company. Fortune 200 with a "family" feel

Company Culture that works hard, yet takes care of employees

Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

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