Norwegian Speaking - Content Moderation/Customer Service Agent in Malta
Next Job Abroad, Wind Lake, WI, United States
Join Next Job Abroad as a Norwegian Speaking Content Moderation/Customer Service Agent in the vibrant iGaming industry in Malta. This exciting position allows you to utilize your language skills and passion for ensuring a safe and engaging online environment for players.
As part of our dedicated team, your role will encompass both content moderation and delivering excellent customer service to our Norwegian-speaking clientele. In this role, you will review user-generated content, ensuring compliance with company policies while also assisting customers with their inquiries and concerns. If you have a keen eye for detail and a strong desire to provide top‑notch service while working in a dynamic environment, we want to hear from you! Embrace the opportunity to live and work in beautiful Malta, where you'll enjoy a rich cultural experience.
Responsibilities
Moderate user-generated content to ensure it meets community guidelines and legal standards
Provide customer support via email, chat, and phone to Norwegian-speaking players
Address and resolve customer inquiries and issues effectively and efficiently
Collaborate with the team to ensure a safe and positive user experience
Document and report moderation findings and customer interactions
Participate in training and development programs to enhance moderation skills and product knowledge
Requirements
Fluency in Norwegian and a strong command of English; additional languages are a plus
Prior experience in content moderation or customer service is beneficial
Strong attention to detail and analytical skills to assess user-generated content
Excellent communication skills with a focus on customer satisfaction
Ability to work efficiently in a fast‑paced environment and handle multiple tasks
Willingness to relocate to Malta and immerse yourself in a new culture
A genuine interest in the content moderation industry is a significant advantage
Benefits
Career growth opportunities in a renowned international company
International & diverse work environment
Competitive performance bonuses
Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
Hybrid work setup
Yearly salary €22.000 excluding bonuses.
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (reviewed case by case)
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
#J-18808-Ljbffr
As part of our dedicated team, your role will encompass both content moderation and delivering excellent customer service to our Norwegian-speaking clientele. In this role, you will review user-generated content, ensuring compliance with company policies while also assisting customers with their inquiries and concerns. If you have a keen eye for detail and a strong desire to provide top‑notch service while working in a dynamic environment, we want to hear from you! Embrace the opportunity to live and work in beautiful Malta, where you'll enjoy a rich cultural experience.
Responsibilities
Moderate user-generated content to ensure it meets community guidelines and legal standards
Provide customer support via email, chat, and phone to Norwegian-speaking players
Address and resolve customer inquiries and issues effectively and efficiently
Collaborate with the team to ensure a safe and positive user experience
Document and report moderation findings and customer interactions
Participate in training and development programs to enhance moderation skills and product knowledge
Requirements
Fluency in Norwegian and a strong command of English; additional languages are a plus
Prior experience in content moderation or customer service is beneficial
Strong attention to detail and analytical skills to assess user-generated content
Excellent communication skills with a focus on customer satisfaction
Ability to work efficiently in a fast‑paced environment and handle multiple tasks
Willingness to relocate to Malta and immerse yourself in a new culture
A genuine interest in the content moderation industry is a significant advantage
Benefits
Career growth opportunities in a renowned international company
International & diverse work environment
Competitive performance bonuses
Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
Hybrid work setup
Yearly salary €22.000 excluding bonuses.
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (reviewed case by case)
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
#J-18808-Ljbffr