Customer Service Representative Auto and Home Insurance
Scott Goodman Insurance, Henderson, NV, United States
Job Position
Property & Casualty Personal Lines Customer Service Representative (CSR)
Benefits
Competitive salary
Flexible schedule
Opportunity for advancement
Competitive Pay
Professional Development
Job Stability
Requirements Applicants must have direct Property & Casualty insurance experience—please apply only if your resume reflects this background.
Qualifications
Direct experience handling personal auto and home policies (quoting, binding, endorsements, billing)
Minimum 1–2 years of recent work experience in a P&C insurance agency or carrier environment (customer service in other industries does not qualify)
Experience working with multiple carriers
High school diploma/GED required, Bachelor’s degree preferred
Excellent customer service skills; strong verbal and written communication abilities to explain policies, coverage options, and claim procedures to customers
Highly organized with strong time management skills
Proficiency with Office Software; familiarity with Microsoft Office Suite (Word, Excel, Outlook), email, and other office productivity tools
Bilingual (not required)
Responsibilities
Service personal auto, homeowners, renters, and related casualty policies
Answer customer questions via phone, email, and in-person
Assist clients with new quotes, updating policies, payments, and other services
Answer customer inquiries, complaints and resolve issues
Schedule appointments, maintain calendar, filing, managing customer accounts, and tracking policies and claims
Maintain detailed records of client interactions
Review audits and/or policies
Multitasking Ability: capability to manage multiple customer request and administrative tasks at once
Self-motivated
Collaborative team member: thrives in a fast‑paced, small‑office setting, contributes to a positive, team‑oriented environment; strong interpersonal skills, cooperative attitude, ability to work closely with agents, customer service reps, and clients to support daily operations and client needs.
About the Team We’re not a big corporate office—we’re a close‑knit team that values great service, attention to detail, and a positive attitude. If you take pride in helping clients protect what matters most, this could be the perfect fit.
Application Please submit your resume showing your insurance‑related job titles, employers, and dates of employment. Applications without documented P&C insurance experience will not be reviewed.
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Benefits
Competitive salary
Flexible schedule
Opportunity for advancement
Competitive Pay
Professional Development
Job Stability
Requirements Applicants must have direct Property & Casualty insurance experience—please apply only if your resume reflects this background.
Qualifications
Direct experience handling personal auto and home policies (quoting, binding, endorsements, billing)
Minimum 1–2 years of recent work experience in a P&C insurance agency or carrier environment (customer service in other industries does not qualify)
Experience working with multiple carriers
High school diploma/GED required, Bachelor’s degree preferred
Excellent customer service skills; strong verbal and written communication abilities to explain policies, coverage options, and claim procedures to customers
Highly organized with strong time management skills
Proficiency with Office Software; familiarity with Microsoft Office Suite (Word, Excel, Outlook), email, and other office productivity tools
Bilingual (not required)
Responsibilities
Service personal auto, homeowners, renters, and related casualty policies
Answer customer questions via phone, email, and in-person
Assist clients with new quotes, updating policies, payments, and other services
Answer customer inquiries, complaints and resolve issues
Schedule appointments, maintain calendar, filing, managing customer accounts, and tracking policies and claims
Maintain detailed records of client interactions
Review audits and/or policies
Multitasking Ability: capability to manage multiple customer request and administrative tasks at once
Self-motivated
Collaborative team member: thrives in a fast‑paced, small‑office setting, contributes to a positive, team‑oriented environment; strong interpersonal skills, cooperative attitude, ability to work closely with agents, customer service reps, and clients to support daily operations and client needs.
About the Team We’re not a big corporate office—we’re a close‑knit team that values great service, attention to detail, and a positive attitude. If you take pride in helping clients protect what matters most, this could be the perfect fit.
Application Please submit your resume showing your insurance‑related job titles, employers, and dates of employment. Applications without documented P&C insurance experience will not be reviewed.
#J-18808-Ljbffr