Call Center Representative - Seasonal
Diggers Hotline, Inc., New Berlin, WI, United States
All Jobs > Call Center Representative - Seasonal
If you’re
safety-conscious , like
helping people , and can stay
calm + accurate
in a fast-moving environment—this could be your fit. Diggers Hotline is Wisconsin’s One Call Notification Center. We help protect people and underground utilities by making sure excavation starts with the right locate request. You’ll
answer inbound calls
and
create utility-locate requests
for excavators across Wisconsin so they can dig safely and avoid damaging buried utilities. What you’ll do
Take inbound calls in a fast-paced contact center Ask clear questions and capture accurate details Use computer systems for data entry and program navigation Follow policies and procedures to produce a correct request—every time We are looking for
Full Time
and
Part Time ,
2nd Shift
Team Members Requirements
You’ll do well here if you can confidently say “yes” to these: I can read and interpret
documents like policy/procedure manuals I can read a map
and identify
north, south, east, and west
(this is vital) I show up on time
and can consistently
adhere to a set schedule I listen well,
problem-solve , and communicate with
confidence and tact I have strong computer skills (keyboarding + navigating multiple programs) This is a
safety-sensitive role —I can pass a
pre-employment drug screen Preferred:
customer service experience and/or call center background. If you answered “YES” to all of the above… we want to talk to you. Paid training:
$18.50/hour
You must be available
every day
for the full
4-week classroom training Training begins:
March 30th, and is Monday - Friday 3:00pm - 9:30pm
(includes a 30 minute unpaid lunch) After training:
$19.00/hour Earned after successfully completing 4-week training class
plus
4 weeks taking live calls General shift availability will be discussed during phone and in-person interviews. Ask about the
potential for permanent hire Diggers Hotline is a drug-free environment No phone calls, please (qualified applicants will be contacted) EOE Salary Description
#J-18808-Ljbffr
safety-conscious , like
helping people , and can stay
calm + accurate
in a fast-moving environment—this could be your fit. Diggers Hotline is Wisconsin’s One Call Notification Center. We help protect people and underground utilities by making sure excavation starts with the right locate request. You’ll
answer inbound calls
and
create utility-locate requests
for excavators across Wisconsin so they can dig safely and avoid damaging buried utilities. What you’ll do
Take inbound calls in a fast-paced contact center Ask clear questions and capture accurate details Use computer systems for data entry and program navigation Follow policies and procedures to produce a correct request—every time We are looking for
Full Time
and
Part Time ,
2nd Shift
Team Members Requirements
You’ll do well here if you can confidently say “yes” to these: I can read and interpret
documents like policy/procedure manuals I can read a map
and identify
north, south, east, and west
(this is vital) I show up on time
and can consistently
adhere to a set schedule I listen well,
problem-solve , and communicate with
confidence and tact I have strong computer skills (keyboarding + navigating multiple programs) This is a
safety-sensitive role —I can pass a
pre-employment drug screen Preferred:
customer service experience and/or call center background. If you answered “YES” to all of the above… we want to talk to you. Paid training:
$18.50/hour
You must be available
every day
for the full
4-week classroom training Training begins:
March 30th, and is Monday - Friday 3:00pm - 9:30pm
(includes a 30 minute unpaid lunch) After training:
$19.00/hour Earned after successfully completing 4-week training class
plus
4 weeks taking live calls General shift availability will be discussed during phone and in-person interviews. Ask about the
potential for permanent hire Diggers Hotline is a drug-free environment No phone calls, please (qualified applicants will be contacted) EOE Salary Description
#J-18808-Ljbffr