Customer Service Representative
Performance Food Group (New), Phila, PA, United States
Company Description:
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Job Description: Responsible for assisting all customers with order entries and inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems of a more complex nature and deal with a variety of concrete variables in situations where standardization exists. Answers questions and solves customer service / sales issues based on extensive customer service / sales and company specific knowledge. May train new customer service representatives. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Benefits: Click Here for Benefits Information
Qualifications: Required Education: High School Diploma/GED or Equivalent Experience If Other, please specify: Required Experience: 1 - 2 Years Please specify: Customer service, call center and / or related area.
Preferred qualifications: Preferred Education: High School Diploma/GED or Equivalent Experience If Other, please specify: Preferred Experience: 2 - 4 Years Please specify: Customer service, call center and / or related area within foodservice industry.
EEO Statement: Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our
EEO Policy ; (2) the "EEO is the Law"
poster
and
supplement ; and (3) the
Pay Transparency Policy Statement . #J-18808-Ljbffr
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Job Description: Responsible for assisting all customers with order entries and inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems of a more complex nature and deal with a variety of concrete variables in situations where standardization exists. Answers questions and solves customer service / sales issues based on extensive customer service / sales and company specific knowledge. May train new customer service representatives. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Benefits: Click Here for Benefits Information
Qualifications: Required Education: High School Diploma/GED or Equivalent Experience If Other, please specify: Required Experience: 1 - 2 Years Please specify: Customer service, call center and / or related area.
Preferred qualifications: Preferred Education: High School Diploma/GED or Equivalent Experience If Other, please specify: Preferred Experience: 2 - 4 Years Please specify: Customer service, call center and / or related area within foodservice industry.
EEO Statement: Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our
EEO Policy ; (2) the "EEO is the Law"
poster
and
supplement ; and (3) the
Pay Transparency Policy Statement . #J-18808-Ljbffr