Head of Global Customer Success & Renewals

A leading software solutions company is seeking a Director of Customer Success & Renewal Operations to lead their global operations. This role requires a seasoned professional with over 14 years of relevant experience, including leadership in a significant SaaS environment. The candidate will drive operational excellence, manage governance, and establish risk management strategies to enhance customer success and retention. You will collaborate with multiple departments to ensure efficiency and effectiveness in service delivery. #J-18808-Ljbffr