Assistant Director of Human Resources, Employee & Labor Relations
US Lawns, Hilo, HI, United States
Overview
Join Hilo Benioff Medical Center and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaiʻi. Hilo Benioff Medical Center is seeking an experienced Assistant Director of Human Resources – Employee & Labor Relations to support workforce relations across the East Hawaii Region. This role provides strategic and operational leadership for labor relations, employee relations, workplace investigations, and HR compliance while partnering closely with executive leadership. The position plays a key role in fostering a collaborative, respectful, and high-performing workplace culture that supports quality patient care.
Key Responsibilities
Serve as the region’s primary labor relations advisor and liaison with multiple labor unions, providing interpretation of collective bargaining agreements and facilitating labor-management collaboration.
Lead and oversee workplace investigations involving misconduct, discrimination, harassment, policy violations, and workplace violence concerns.
Manage grievance processes through arbitration and advise leadership on disciplinary actions, conflict resolution, and performance management.
Coordinate and oversee responses to employment-related legal and regulatory matters, including cases involving the EEOC, Hawaii Civil Rights Commission, Department of Labor, and other agencies.
Oversee HR compliance programs including ADA accommodations, Family and Medical Leave Act (FMLA), and Hawaii Family Leave Law administration.
Partner with leadership to analyze workforce trends, develop HR policies and metrics, and implement initiatives that improve employee engagement, retention, and organizational effectiveness.
Minimum Education & Experience
Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
Five (5) years of progressive experience in human resources functions such as employee relations, labor relations, personnel program development, or HR administration.
Two (2) years of supervisory or leadership experience.
Demonstrated experience advising management on complex employee and labor relations matters and conducting workplace investigations.
SPHR certification required within 12 months of appointment.
Valid Hawaii State driver’s license (Standard, Type 3).
Benefits
13 paid holidays each year (104 hours); 14 (112 hours) during election years*
21 paid vacation days (168 hours) per year*
21 paid sick days (168 hours) per year*
Medical, dental, vision, and prescription plans
Employee Assistance Program
Participation in the State of Hawaii’s retirement system
Potential eligibility for various student loan repayment & scholarship programs
* Rates listed for paid holidays, vacation and sick days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.
Pre-Employment Health Requirements Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers shall be borne by the Hawaii Health Systems Corporation.
Pre-Employment Assessments for External Candidates As part of the recruiting process for this position, external applicants (job applicants not employed by HHSC’s East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.
Equal Opportunity Employer The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer.
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Key Responsibilities
Serve as the region’s primary labor relations advisor and liaison with multiple labor unions, providing interpretation of collective bargaining agreements and facilitating labor-management collaboration.
Lead and oversee workplace investigations involving misconduct, discrimination, harassment, policy violations, and workplace violence concerns.
Manage grievance processes through arbitration and advise leadership on disciplinary actions, conflict resolution, and performance management.
Coordinate and oversee responses to employment-related legal and regulatory matters, including cases involving the EEOC, Hawaii Civil Rights Commission, Department of Labor, and other agencies.
Oversee HR compliance programs including ADA accommodations, Family and Medical Leave Act (FMLA), and Hawaii Family Leave Law administration.
Partner with leadership to analyze workforce trends, develop HR policies and metrics, and implement initiatives that improve employee engagement, retention, and organizational effectiveness.
Minimum Education & Experience
Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
Five (5) years of progressive experience in human resources functions such as employee relations, labor relations, personnel program development, or HR administration.
Two (2) years of supervisory or leadership experience.
Demonstrated experience advising management on complex employee and labor relations matters and conducting workplace investigations.
SPHR certification required within 12 months of appointment.
Valid Hawaii State driver’s license (Standard, Type 3).
Benefits
13 paid holidays each year (104 hours); 14 (112 hours) during election years*
21 paid vacation days (168 hours) per year*
21 paid sick days (168 hours) per year*
Medical, dental, vision, and prescription plans
Employee Assistance Program
Participation in the State of Hawaii’s retirement system
Potential eligibility for various student loan repayment & scholarship programs
* Rates listed for paid holidays, vacation and sick days are for 1.0 Full Time Equivalent (FTE) positions assigned to 8 hour shifts. Accruals for these benefits are otherwise prorated based on FTE.
Pre-Employment Health Requirements Offers of employment will be contingent on successfully passing a pre-employment examination, which includes a drug screen and other regulatory medical requirements such as, but not limited to, a tuberculosis (TB) screen. The cost for drug screening and blood draw for QuantiFERON and Titers shall be borne by the Hawaii Health Systems Corporation.
Pre-Employment Assessments for External Candidates As part of the recruiting process for this position, external applicants (job applicants not employed by HHSC’s East Hawaii Region) are required to complete pre-employment assessments shortly after application submission. If you are not an employee of the East Hawaii Region of HHSC, you will receive an email containing assessment instructions. We ask that you complete the assessments within two days of receipt of the request.
Equal Opportunity Employer The East Hawaii Region of Hawaii Health Systems Corporation is a drug free workplace and an Equal Opportunity Employer.
#J-18808-Ljbffr