Casual Sales Ambassador - Fashion Centre
Lush Fresh Handmade Cosmetics, Arlington, VA, United States
Weekly:
0-19 hours Responsibilities
Sales and Customer Experience:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate the benefits and features of our products. Seek opportunities to make customers’ day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread what makes Lush unique and invite others to join in making a positive impact. Product Passion:
Continuously expand product knowledge with ongoing learning and in-depth understanding of all things Lush. Stay up-to-date on products, ingredients, and unique benefits to confidently make informed product recommendations for every customer. Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of your development, assess performance, and seek feedback, resources, and opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to team members’ perspectives related to DEIB. Foster belonging by promoting teamwork, encouraging collaboration, and recognizing each employee’s unique contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Actively participate in teamwork, prioritize wellbeing, and stay up-to-date with company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Follow Visual Merchandising guidelines and adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening and closing, product integrity, respectful workplace, and health and safety. Qualifications
Required:
Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred:
Experience with consultation-based customer service models Strong problem-solving skills to address issues that arise in day-to-day operations Experience working in a team environment Experience working in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Compensation:
$18 - $18 USD Best of luck on your job search, and don’t forget to follow us to learn more!
#J-18808-Ljbffr
0-19 hours Responsibilities
Sales and Customer Experience:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate the benefits and features of our products. Seek opportunities to make customers’ day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Spread what makes Lush unique and invite others to join in making a positive impact. Product Passion:
Continuously expand product knowledge with ongoing learning and in-depth understanding of all things Lush. Stay up-to-date on products, ingredients, and unique benefits to confidently make informed product recommendations for every customer. Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of your development, assess performance, and seek feedback, resources, and opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to team members’ perspectives related to DEIB. Foster belonging by promoting teamwork, encouraging collaboration, and recognizing each employee’s unique contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Actively participate in teamwork, prioritize wellbeing, and stay up-to-date with company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Follow Visual Merchandising guidelines and adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening and closing, product integrity, respectful workplace, and health and safety. Qualifications
Required:
Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred:
Experience with consultation-based customer service models Strong problem-solving skills to address issues that arise in day-to-day operations Experience working in a team environment Experience working in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Compensation:
$18 - $18 USD Best of luck on your job search, and don’t forget to follow us to learn more!
#J-18808-Ljbffr