Donor Relations + Membership Associate
Jazz House Kids, Trenton, NJ, United States
On-Site Location (New Jersey-based position)
Full Time Schedule (40 hours/week)
4-Year Degree Required
About JAZZ HOUSE KiDS
JAZZ HOUSE KiDS stands at a pivotal moment, marked by substantial growth, expanding impact, and exciting developments across our organization. From the launch of our arts education program in Lower Manhattan in collaboration with Trinity Church NYC, to record-breaking growth in our arts education programming, to producing the largest outdoor jazz festival in the region, and to advancing student success through our JAZZ HOUSE Music Scholars in-school program, we are fulfilling our mission to build young community leaders and global citizens through jazz. Job Summary
The Donor Relations + Membership Associate is a key member of the Development Department, reporting to the Director of Development. This role manages day-to-day handling and care of our generous donors, including membership operations, supporting donor stewardship, and assisting with corporate sponsorship fulfillment, ensuring accurate CRM tracking, timely renewals, and benefits delivery. The Associate coordinates event ticketing and development campaigns, collaborates across teams, and creates and executes Development Department materials, including decks, proposals, and event collateral, to communicate the organization’s mission and impact. This is an opportunity for a creative, detail-oriented, relationship-driven professional to grow the donor base and advance JAZZ HOUSE KiDS’ mission of building young community leaders and global citizens through jazz. Key responsibilities
Donor & Membership Engagement
Serve as primary point of contact for members and select individual donors Oversee membership sign-ups, renewals, benefit fulfillment, and acknowledgments Maintain accurate records in CRM and Google Sheets; ensure data integrity Track renewal timelines and implement strategies to increase retention and upgrade rates Resolve donor and member inquiries with professionalism and discretion Conduct research on donors and giving trends to support cultivation efforts Corporate Sponsorship Support
Assist with preparation of sponsorship decks, proposals, and outreach materials Coordinate sponsorship benefit fulfillment (branding, recognition, tickets, activations) Track sponsorship agreements, pipelines, and renewal timelines in CRM Support preparation of impact reports and stewardship materials Conduct research on prospective corporate partners Events & Campaign Support
Oversee event ticketing and RSVP processes Support coordination and implementation of fundraising events Project manage membership campaigns and development initiatives using Asana Assist in preparation of donor solicitation and campaign materials Development Operations Support
Maintain Development Department and membership calendars Coordinate cross-departmental fulfillment with Marketing, Finance, and Arts teams Assist with donor reporting and board materials as needed Responsible for the creation and execution of Development Department materials, including presentation decks, briefing documents, proposals, and collateral for donor meetings, sponsorship outreach, campaigns, and events Other duties as assigned Other Activities:
Support various Parent, Advisory and Board Committees as directed Manage other duties, as assigned Oversee volunteers who may support the membership program. Provide occasional back up support for gifts processing Skills, Knowledge & Expertise
Bachelor’s degree or equivalent experience Minimum three (3) years experience as part of a Development or Communications team preferred, or relevant customer service and communications experience; experience in membership programs or events at arts or cultural institutions is a plus Must be able to attend weekend and evening events as necessary High proficiency in Google Suite and MS Office (MS Excel, MS Word and MS Power Point), with the ability to mail merge and manage data. Experience with project management software such as Asana and CRM database systems, such as Asana Exceptional verbal and written communication skills with the ability to listen and effectively express ideas and thoughts; able to interact at the highest level with a wide range of constituencies Excellent time management, organization, problem-solving and research skills with strong attention to detail and discretion Problem-solver with the ability to multitask, establish priorities, and react when those priorities shift; perform under tight deadlines in a very fast-paced environment Ability to work as part of a small team in a fast-paced and challenging atmosphere Ability to lift up to 25 lbs. Must provide own transportation to Montclair, NJ Successful completion of a national background check Personal Characteristics
Passionate advocate for the value of arts education and youth development Self-confidence, common sense, and excellent listening skills Values a diverse and inclusive team Articulate communicator able to connect with a broad spectrum of people in a meaningful way Able to energize and engage potential supporters Emotionally mature, with a sense of humor and empathy to maintain balance and perspective Proven success as a team member who can contribute to a positive and effective work environment Discretion in working with VIPs and donor information How to Apply: Qualified candidates should email a cover letter, resume and writing samples to employment@jazzhousekids.org . Please include
Donor Relations + Membership
in the subject line. No phone calls, please. Salary/benefits commensurate with experience. References may be requested.
JAZZ HOUSE
KiDS
is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, please let us know.
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JAZZ HOUSE KiDS stands at a pivotal moment, marked by substantial growth, expanding impact, and exciting developments across our organization. From the launch of our arts education program in Lower Manhattan in collaboration with Trinity Church NYC, to record-breaking growth in our arts education programming, to producing the largest outdoor jazz festival in the region, and to advancing student success through our JAZZ HOUSE Music Scholars in-school program, we are fulfilling our mission to build young community leaders and global citizens through jazz. Job Summary
The Donor Relations + Membership Associate is a key member of the Development Department, reporting to the Director of Development. This role manages day-to-day handling and care of our generous donors, including membership operations, supporting donor stewardship, and assisting with corporate sponsorship fulfillment, ensuring accurate CRM tracking, timely renewals, and benefits delivery. The Associate coordinates event ticketing and development campaigns, collaborates across teams, and creates and executes Development Department materials, including decks, proposals, and event collateral, to communicate the organization’s mission and impact. This is an opportunity for a creative, detail-oriented, relationship-driven professional to grow the donor base and advance JAZZ HOUSE KiDS’ mission of building young community leaders and global citizens through jazz. Key responsibilities
Donor & Membership Engagement
Serve as primary point of contact for members and select individual donors Oversee membership sign-ups, renewals, benefit fulfillment, and acknowledgments Maintain accurate records in CRM and Google Sheets; ensure data integrity Track renewal timelines and implement strategies to increase retention and upgrade rates Resolve donor and member inquiries with professionalism and discretion Conduct research on donors and giving trends to support cultivation efforts Corporate Sponsorship Support
Assist with preparation of sponsorship decks, proposals, and outreach materials Coordinate sponsorship benefit fulfillment (branding, recognition, tickets, activations) Track sponsorship agreements, pipelines, and renewal timelines in CRM Support preparation of impact reports and stewardship materials Conduct research on prospective corporate partners Events & Campaign Support
Oversee event ticketing and RSVP processes Support coordination and implementation of fundraising events Project manage membership campaigns and development initiatives using Asana Assist in preparation of donor solicitation and campaign materials Development Operations Support
Maintain Development Department and membership calendars Coordinate cross-departmental fulfillment with Marketing, Finance, and Arts teams Assist with donor reporting and board materials as needed Responsible for the creation and execution of Development Department materials, including presentation decks, briefing documents, proposals, and collateral for donor meetings, sponsorship outreach, campaigns, and events Other duties as assigned Other Activities:
Support various Parent, Advisory and Board Committees as directed Manage other duties, as assigned Oversee volunteers who may support the membership program. Provide occasional back up support for gifts processing Skills, Knowledge & Expertise
Bachelor’s degree or equivalent experience Minimum three (3) years experience as part of a Development or Communications team preferred, or relevant customer service and communications experience; experience in membership programs or events at arts or cultural institutions is a plus Must be able to attend weekend and evening events as necessary High proficiency in Google Suite and MS Office (MS Excel, MS Word and MS Power Point), with the ability to mail merge and manage data. Experience with project management software such as Asana and CRM database systems, such as Asana Exceptional verbal and written communication skills with the ability to listen and effectively express ideas and thoughts; able to interact at the highest level with a wide range of constituencies Excellent time management, organization, problem-solving and research skills with strong attention to detail and discretion Problem-solver with the ability to multitask, establish priorities, and react when those priorities shift; perform under tight deadlines in a very fast-paced environment Ability to work as part of a small team in a fast-paced and challenging atmosphere Ability to lift up to 25 lbs. Must provide own transportation to Montclair, NJ Successful completion of a national background check Personal Characteristics
Passionate advocate for the value of arts education and youth development Self-confidence, common sense, and excellent listening skills Values a diverse and inclusive team Articulate communicator able to connect with a broad spectrum of people in a meaningful way Able to energize and engage potential supporters Emotionally mature, with a sense of humor and empathy to maintain balance and perspective Proven success as a team member who can contribute to a positive and effective work environment Discretion in working with VIPs and donor information How to Apply: Qualified candidates should email a cover letter, resume and writing samples to employment@jazzhousekids.org . Please include
Donor Relations + Membership
in the subject line. No phone calls, please. Salary/benefits commensurate with experience. References may be requested.
JAZZ HOUSE
KiDS
is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, please let us know.
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