Ocean Import Operation Agent, Freight Forwarding
Staffmark, East Rutherford, NJ, United States
Position
Title: Ocean Import Operation Agent, Freight Forwarding
Location:
East Rutherford, NJ (Onsite)
Classification:
Full-Time, Non-Exempt
Work Schedules:
Monday - Friday, 8:00 AM - 5:00 PM (Overtime may be required based on business volume and time-sensitive operational needs).
Summary
This position is with a premier global logistics and freight forwarding enterprise recognized for providing comprehensive supply chain solutions across international markets. The Ocean Import Operation Agent is responsible for processing sea freight import operations with a high degree of accuracy and efficiency. This role ensures that all documentation from overseas offices and customers is verified, standard operating procedures (SOPs) are followed, and cargo is tracked and delivered seamlessly to its final destination.
Essential Duties and Responsibilities include but are not limited to: Documentation Management:
Review pre-alerts sent by overseas offices via email or digital imaging applications to open and create shipment files daily. Coordination & Compliance:
Verify documents and follow up with overseas branches, carriers, and co-loaders to resolve discrepancies or obtain missing documentation. System Operations:
Perform data entry into the Unified Freight System (UFS) to generate arrival notices, customer invoices, internal invoices, and delivery orders. Financial Processing:
Process vendor payment requests, protect operational costs within the system, and prepare billing worksheets for customer submission. Broker & Carrier Liaison:
Turn over necessary documents to custom brokers, providing updates on ETA, IT numbers, and applicable fees (e.g., exam fees). Cargo Tracking:
Trace the status and location of cargo through UFS; notify customers and brokers of progress until the shipment is delivered and the empty container is returned. Payment Collection:
Collect charges from customers or brokers, documenting receipts of payment and submitting them to the accounting department for processing. Release Coordination:
Facilitate the release of cargo once payments and Original Bills of Lading (OBL) have been secured. Vendor Management:
Coordinate with vendors and customers for delivery arrangements, providing timely notifications and status reports to all stakeholders. Qualifications
The ideal candidate will possess a strong background in maritime logistics and a meticulous eye for detail. They must be able to thrive in a fast-paced environment where meeting daily deadlines is critical to the supply chain's success.
While industry experience is valued, candidates who are new to the logistics field but demonstrate high potential, exceptional administrative capabilities, and superior communication skills can be also considered.
Required:
Strong organizational skills and a high level of proficiency in administrative processing. Excellent verbal and written communication skills for interacting with overseas offices, carriers, and brokers. Ability to manage financial tasks including billing, vendor payments, and cost protection. Proficiency in standard office software and a quick aptitude for learning new freight management systems. Flexibility to work overtime when business volume dictates. Preferred:
Prior experience in ocean import operations or freight forwarding. Experience using Unified Freight System (UFS). Knowledge of customs brokerage processes and arrival notice requirements.
Location:
East Rutherford, NJ (Onsite)
Classification:
Full-Time, Non-Exempt
Work Schedules:
Monday - Friday, 8:00 AM - 5:00 PM (Overtime may be required based on business volume and time-sensitive operational needs).
Summary
This position is with a premier global logistics and freight forwarding enterprise recognized for providing comprehensive supply chain solutions across international markets. The Ocean Import Operation Agent is responsible for processing sea freight import operations with a high degree of accuracy and efficiency. This role ensures that all documentation from overseas offices and customers is verified, standard operating procedures (SOPs) are followed, and cargo is tracked and delivered seamlessly to its final destination.
Essential Duties and Responsibilities include but are not limited to: Documentation Management:
Review pre-alerts sent by overseas offices via email or digital imaging applications to open and create shipment files daily. Coordination & Compliance:
Verify documents and follow up with overseas branches, carriers, and co-loaders to resolve discrepancies or obtain missing documentation. System Operations:
Perform data entry into the Unified Freight System (UFS) to generate arrival notices, customer invoices, internal invoices, and delivery orders. Financial Processing:
Process vendor payment requests, protect operational costs within the system, and prepare billing worksheets for customer submission. Broker & Carrier Liaison:
Turn over necessary documents to custom brokers, providing updates on ETA, IT numbers, and applicable fees (e.g., exam fees). Cargo Tracking:
Trace the status and location of cargo through UFS; notify customers and brokers of progress until the shipment is delivered and the empty container is returned. Payment Collection:
Collect charges from customers or brokers, documenting receipts of payment and submitting them to the accounting department for processing. Release Coordination:
Facilitate the release of cargo once payments and Original Bills of Lading (OBL) have been secured. Vendor Management:
Coordinate with vendors and customers for delivery arrangements, providing timely notifications and status reports to all stakeholders. Qualifications
The ideal candidate will possess a strong background in maritime logistics and a meticulous eye for detail. They must be able to thrive in a fast-paced environment where meeting daily deadlines is critical to the supply chain's success.
While industry experience is valued, candidates who are new to the logistics field but demonstrate high potential, exceptional administrative capabilities, and superior communication skills can be also considered.
Required:
Strong organizational skills and a high level of proficiency in administrative processing. Excellent verbal and written communication skills for interacting with overseas offices, carriers, and brokers. Ability to manage financial tasks including billing, vendor payments, and cost protection. Proficiency in standard office software and a quick aptitude for learning new freight management systems. Flexibility to work overtime when business volume dictates. Preferred:
Prior experience in ocean import operations or freight forwarding. Experience using Unified Freight System (UFS). Knowledge of customs brokerage processes and arrival notice requirements.