Senior Analyst, Loyalty
Albertsons, Pleasanton, CA, United States
Senior Analyst
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving. Main responsibilities: The marketing team at Albertsons companies has a vision to build lasting customer relationships through personalized experiences that make their grocery shopping effortless and rewarding. We are looking for a highly skilled Senior Analyst, to support development of insights and analytics for our personalized deals program and help us realize our vision. We have several programs that help us achieve that goal today: Personalized deals, gas rewards and grocery rewards. Data is at the center of all decisions made to improve these loyalty programs and that is where you come in. The analytics team specializes in deep-diving customer level behavior, aggregating results for summarized reporting, and sharing insights with stakeholders including senior leadership, internal teams, CPGs and external partners. We are passionate about serving our customers' needs across their lifecycle and journeys using relevancy, personalization, targeted promotions, and best-in-class customer lifecycle and relationship management practices. We are seeking an 'Senior Analyst, who is passionate about data driven decision making and who will be responsible for analyzing and measuring various personalized deals strategies and will leverage customer data to derive insights that inform our marketing and loyalty strategies. The position will be based in Pleasanton, CA Support Albertson's divisions with periodic reporting showing the effectiveness of the Personalized Deals and other loyalty programs Ad Hoc Reporting of Division Specific Initiatives Prepare periodic and quarterly presentation materials in support of division discussions Analyze the Loyalty program documenting the key take away and actionable recommendations Investigate and respond to ad hoc data requests from the divisional and business development teams Create new Power BI Dashboards displaying ABS company/loyalty program KPI's in a clear and impactful manner Develop and maintain presentation material based on your work for leadership and other stakeholders Interface with a wide variety of internal and external stakeholders to set expectations and address business needs This will include division and national leader interaction and engagement. The opportunity to present your work to our leaders and share insights. Work with business partners to gather and understand functional requirements, develop complex queries and provide reports. We are looking for candidates who possess the following: 5 plus years' work experience in a related field; loyalty, marketing, customer analytics Proficiency in SQL required. Experience with Data Visualization tools (Power BI or a similar tool) Required. Bachelor's degree in Marketing, Economics, Business, Math, or Statistics; MBA plus. Excellent project management, analytical and problem-solving skills. Strong interpersonal and team interaction skills. Highly collaborative. Good presentation skills, with the ability to communicate with Management. Ability to handle multiple assignments and manage competing priorities with tight deadlines. Strong detail orientation. High degree of initiative and results orientation. Proficient in MS Office Suite, modeling, data manipulation tools, and relational databases. Experience with Python and/or R, a big plus. Experience with CPG, Marketing, Rewards Programs or Retail Category Management a plus. We also provide a variety of benefits including: Competitive wages paid weekly Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). Associates in this position may be eligible for a quarterly bonus.
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving. Main responsibilities: The marketing team at Albertsons companies has a vision to build lasting customer relationships through personalized experiences that make their grocery shopping effortless and rewarding. We are looking for a highly skilled Senior Analyst, to support development of insights and analytics for our personalized deals program and help us realize our vision. We have several programs that help us achieve that goal today: Personalized deals, gas rewards and grocery rewards. Data is at the center of all decisions made to improve these loyalty programs and that is where you come in. The analytics team specializes in deep-diving customer level behavior, aggregating results for summarized reporting, and sharing insights with stakeholders including senior leadership, internal teams, CPGs and external partners. We are passionate about serving our customers' needs across their lifecycle and journeys using relevancy, personalization, targeted promotions, and best-in-class customer lifecycle and relationship management practices. We are seeking an 'Senior Analyst, who is passionate about data driven decision making and who will be responsible for analyzing and measuring various personalized deals strategies and will leverage customer data to derive insights that inform our marketing and loyalty strategies. The position will be based in Pleasanton, CA Support Albertson's divisions with periodic reporting showing the effectiveness of the Personalized Deals and other loyalty programs Ad Hoc Reporting of Division Specific Initiatives Prepare periodic and quarterly presentation materials in support of division discussions Analyze the Loyalty program documenting the key take away and actionable recommendations Investigate and respond to ad hoc data requests from the divisional and business development teams Create new Power BI Dashboards displaying ABS company/loyalty program KPI's in a clear and impactful manner Develop and maintain presentation material based on your work for leadership and other stakeholders Interface with a wide variety of internal and external stakeholders to set expectations and address business needs This will include division and national leader interaction and engagement. The opportunity to present your work to our leaders and share insights. Work with business partners to gather and understand functional requirements, develop complex queries and provide reports. We are looking for candidates who possess the following: 5 plus years' work experience in a related field; loyalty, marketing, customer analytics Proficiency in SQL required. Experience with Data Visualization tools (Power BI or a similar tool) Required. Bachelor's degree in Marketing, Economics, Business, Math, or Statistics; MBA plus. Excellent project management, analytical and problem-solving skills. Strong interpersonal and team interaction skills. Highly collaborative. Good presentation skills, with the ability to communicate with Management. Ability to handle multiple assignments and manage competing priorities with tight deadlines. Strong detail orientation. High degree of initiative and results orientation. Proficient in MS Office Suite, modeling, data manipulation tools, and relational databases. Experience with Python and/or R, a big plus. Experience with CPG, Marketing, Rewards Programs or Retail Category Management a plus. We also provide a variety of benefits including: Competitive wages paid weekly Associate discounts Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!) Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits Leaders invested in your training, career growth and development An inclusive work environment with talented colleagues who reflect the communities we serve Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). Associates in this position may be eligible for a quarterly bonus.