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CUSTOMER SERVICE REPRESENTATIVE

Jonesbororealtycompany, Portland, OR, United States


Overview Position: Customer Service Representative

Job Type: Remote

Jonesbororealtycompany is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. This is a full-time, permanent position with opportunities for growth and development within our company.

Responsibilities

Provide exceptional customer service to clients and customers via phone, email, and in-person interactions

Respond promptly to customer inquiries and concerns, resolving issues in a timely and efficient manner

Maintain a positive and professional attitude while handling all customer interactions

Build and maintain strong relationships with clients and customers

Assist with processing rental applications and lease agreements

Coordinate and schedule property showings for potential tenants

Conduct property inspections and ensure properties are well-maintained

Collaborate with other team members to ensure a smooth and efficient workflow

Keep accurate records of all customer interactions and transactions

Stay up-to-date on company policies, procedures, and services to provide accurate information to customers

Continuously seek opportunities to improve customer satisfaction and retention

Qualifications

High school diploma or equivalent; college degree preferred

Previous experience in customer service or a related field

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

Ability to multitask and prioritize tasks in a fast-paced environment

Proficient in Microsoft Office and other computer applications

Knowledge of real estate and property management is a plus

Must be able to work occasional evenings and weekends, as needed

Must be able to pass a background check and drug screening

Benefits We offer competitive salary and benefits, including health insurance, paid time off, and opportunities for career advancement. If you are a positive, customer-focused individual with a passion for real estate, we would love to hear from you. Apply now to join our team at Jonesbororealtycompany as a Customer Service Representative!

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