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Ocean Import Operation Agent, Freight Forwarding

Staffmark Group, East Rutherford, NJ, United States


Position

Title: Ocean Import Operation Agent, Freight Forwarding Location:

East Rutherford, NJ (Onsite) Classification:

Full-Time, Non-Exempt Work

Schedules:

Monday -

Friday, 8:00 AM - 5:00 PM (Overtime may be required based on business volume

and time-sensitive operational needs). Summary This position is

with a premier global logistics and freight forwarding enterprise recognized

for providing comprehensive supply chain solutions across international

markets. The Ocean Import Operation Agent is responsible for processing sea

freight import operations with a high degree of accuracy and efficiency. This

role ensures that all documentation from overseas offices and customers is

verified, standard operating procedures (SOPs) are followed, and cargo is

tracked and delivered seamlessly to its final destination. Essential

Duties and Responsibilities include but are not limited to: Documentation

Management:

Review pre-alerts sent by overseas offices via email

or digital imaging applications to open and create shipment files daily. Coordination

& Compliance:

Verify documents and follow up with overseas branches,

carriers, and co-loaders to resolve discrepancies or obtain missing

documentation. System

Operations:

Perform data entry into the Unified Freight System

(UFS) to generate arrival notices, customer invoices, internal invoices,

and delivery orders. Financial

Processing:

Process vendor payment requests, protect operational

costs within the system, and prepare billing worksheets for customer

submission. Broker

& Carrier Liaison:

Turn over necessary documents to custom brokers,

providing updates on ETA, IT numbers, and applicable fees (e.g., exam

fees). Cargo

Tracking:

Trace the status and location of cargo through UFS;

notify customers and brokers of progress until the shipment is delivered

and the empty container is returned. Payment

Collection:

Collect charges from customers or brokers, documenting

receipts of payment and submitting them to the accounting department for

processing. Release

Coordination:

Facilitate the release of cargo once payments and

Original Bills of Lading (OBL) have been secured. Vendor

Management:

Coordinate with vendors and customers for delivery

arrangements, providing timely notifications and status reports to all

stakeholders.

Qualifications The ideal

candidate will possess a strong background in maritime logistics and a

meticulous eye for detail. They must be able to thrive in a fast-paced

environment where meeting daily deadlines is critical to the supply chain's

success. While industry

experience is valued, candidates who are new to the logistics field but

demonstrate high potential, exceptional administrative capabilities, and

superior communication skills can be also considered. Required: Strong

organizational skills and a high level of proficiency in administrative

processing. Excellent

verbal and written communication skills for interacting with overseas

offices, carriers, and brokers. Ability

to manage financial tasks including billing, vendor payments, and cost

protection. Proficiency

in standard office software and a quick aptitude for learning new freight

management systems. Flexibility

to work overtime when business volume dictates.

Preferred: Prior

experience in ocean import operations or freight forwarding. Experience

using Unified Freight System (UFS). Knowledge

of customs brokerage processes and arrival notice requirements.

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.