Federal IT Help Desk Agent

A technology support service provider is seeking dedicated Customer Service Agents to provide IT help desk support for the US Patent and Trademark Office. The role involves resolving hardware and software issues, maintaining applications, and providing customer support via phone and email. Applicants should have an Associate degree in IT or equivalent experience, and must be able to obtain a Public Trust clearance. Excellent customer service skills are essential for success in this role. #J-18808-Ljbffr