Intern, Brand Portfolio Digital Strategy
Hyatt Hotels Corporation, Chicago, IL, United States
Close Inclusive Collection Job Postings Notification
"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."
Intern, Brand Portfolio Digital Strategy Hyatt seeks an enthusiastic Summer Intern to join our Digital team. The Portfolio Digital Strategy Intern will support Hyatt’s Global Digital Strategy & Go-to-Market team by assisting three managers, Portfolio Digital Strategy leads responsible for driving digital performance, strategy, and initiatives across Hyatt’s brand portfolios. With a primary focus on optimizing the Hyatt’s Inclusive Collection portfolio through a digital lens, the intern will also provide support across Luxury, Lifestyle, Classics, and Essentials portfolios as needed.
This role blends data-driven performance analysis, strategy development, field enablement, and cross-functional collaboration, offering hands‑on experience in how digital channels, particularly Hyatt.com and the Hyatt mobile app. The role will support commercial performance at scale in a global hospitality organization. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest‑growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
Annual allotment of free hotel stays at Hyatt hotels globally
Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role The Digital Summer Intern is an enthusiastic individual who is looking for an opportunity to develop strategy, marketing, and operational skills within a globally recognized hotel company. Responsibilities include the following:
Support Portfolio Digital Strategy Managers in monitoring and improving digital performance for assigned brand portfolios
Assist with direct digital channel growth initiatives, with emphasis on optimizing Hyatt.com and the Hyatt app
Create and maintain analytics dashboards to track KPIs such as traffic, conversion, revenue contribution, and engagement
Prepare performance reports, summaries, and insights for internal stakeholders and field teams
Develop strategy playbooks, documentation, and training materials to support hotel‑level digital adoption
Assist with field communications, including updates, best practices, and initiative rollouts
Learn to intake feedback with positive intention and adjust strategies to incorporate suggestions and iterate on the approach to guidance
Provide administrative and project support across portfolio teams as needed
This role is ideal for students who are curious, eager to learn, and interested in gaining real‑world experience in a corporate hospitality environment.
You can build strong working relationships and work across teams
You have strong problem‑solving, communication, and organization skills
You enjoy thinking creatively to solve problems
You are analytically minded and enjoy digging into numbers to make data‑driven decisions
You are interested in the digital space (websites, apps, analytics, media, etc.) and/or hospitality
Qualifications
Currently enrolled in an undergraduate or graduate program (business, marketing, analytics, hospitality, information systems, or related fields preferred)
Strong interest in digital strategy, e‑commerce, analytics, and hospitality
Comfort working with data, dashboards, and performance metrics
Strong written and verbal communication skills
Organized, detail‑oriented, and proactive
Experience with Microsoft Office (e.g., Excel, Word, PowerPoint), data visualization tools, or analytics platforms preferred
Curiosity, adaptability, and a willingness to learn are required
The position responsibilities outlined above are in no way to be construed as all‑encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
The hourly rate for this position is $21.74 to $22.00. The final pay rate offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr
"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."
Intern, Brand Portfolio Digital Strategy Hyatt seeks an enthusiastic Summer Intern to join our Digital team. The Portfolio Digital Strategy Intern will support Hyatt’s Global Digital Strategy & Go-to-Market team by assisting three managers, Portfolio Digital Strategy leads responsible for driving digital performance, strategy, and initiatives across Hyatt’s brand portfolios. With a primary focus on optimizing the Hyatt’s Inclusive Collection portfolio through a digital lens, the intern will also provide support across Luxury, Lifestyle, Classics, and Essentials portfolios as needed.
This role blends data-driven performance analysis, strategy development, field enablement, and cross-functional collaboration, offering hands‑on experience in how digital channels, particularly Hyatt.com and the Hyatt mobile app. The role will support commercial performance at scale in a global hospitality organization. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest‑growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
Annual allotment of free hotel stays at Hyatt hotels globally
Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role The Digital Summer Intern is an enthusiastic individual who is looking for an opportunity to develop strategy, marketing, and operational skills within a globally recognized hotel company. Responsibilities include the following:
Support Portfolio Digital Strategy Managers in monitoring and improving digital performance for assigned brand portfolios
Assist with direct digital channel growth initiatives, with emphasis on optimizing Hyatt.com and the Hyatt app
Create and maintain analytics dashboards to track KPIs such as traffic, conversion, revenue contribution, and engagement
Prepare performance reports, summaries, and insights for internal stakeholders and field teams
Develop strategy playbooks, documentation, and training materials to support hotel‑level digital adoption
Assist with field communications, including updates, best practices, and initiative rollouts
Learn to intake feedback with positive intention and adjust strategies to incorporate suggestions and iterate on the approach to guidance
Provide administrative and project support across portfolio teams as needed
This role is ideal for students who are curious, eager to learn, and interested in gaining real‑world experience in a corporate hospitality environment.
You can build strong working relationships and work across teams
You have strong problem‑solving, communication, and organization skills
You enjoy thinking creatively to solve problems
You are analytically minded and enjoy digging into numbers to make data‑driven decisions
You are interested in the digital space (websites, apps, analytics, media, etc.) and/or hospitality
Qualifications
Currently enrolled in an undergraduate or graduate program (business, marketing, analytics, hospitality, information systems, or related fields preferred)
Strong interest in digital strategy, e‑commerce, analytics, and hospitality
Comfort working with data, dashboards, and performance metrics
Strong written and verbal communication skills
Organized, detail‑oriented, and proactive
Experience with Microsoft Office (e.g., Excel, Word, PowerPoint), data visualization tools, or analytics platforms preferred
Curiosity, adaptability, and a willingness to learn are required
The position responsibilities outlined above are in no way to be construed as all‑encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
The hourly rate for this position is $21.74 to $22.00. The final pay rate offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr