Client Engagement Associate
EŌS Fitness, Boynton Beach, FL, United States
E S Fitness is a dynamic and inspiring environment where both fitness routines and workplace culture thrive. Our team is committed to confronting challenges head-on, embodying the spirit of our members. Our Core Purpose is to cultivate loyal, lifelong fans and dedicated exercise practitioners, guided by our Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Position Purpose:
Serve as an enthusiastic host, the primary source of information for our members, and create an enjoyable and energetic atmosphere for all. Core Purpose:
To create loyal, lifelong fans and exercise practitioners. Key Responsibilities: Welcome members and guests with warmth and professionalism. Provide detailed information about gym services, programs, and membership options. Address member inquiries, concerns, and feedback swiftly and respectfully. Manage check-in processes using the gym’s management system. Oversee and respond to check-in alerts efficiently. Keep the front desk area tidy, organized, and stocked with necessary supplies. Process payments for memberships, classes, and retail items. Adhere to all safety protocols to ensure member and staff well-being. Manage inventory for beverages and gym items, keeping track of sales performance. Maintain a clean facility through regular inspections and upkeep of locker rooms and bathrooms. Qualifications: Experience in customer service or front desk operations. Familiarity with or a strong interest in the fitness industry is advantageous. Exceptional interpersonal skills paired with a customer-focused mindset. Able to multitask effectively in a fast-paced environment. Proficient in MS Office and comfortable with gym management software. Strong organizational capabilities and problem-solving skills. Availability for evening, weekend, and holiday shifts as needed. Alignment with our Core Values is essential! Requirements: CPR certification is needed within 30 days of hire. Mandatory training attendance is required within 30 days of employment. Compliance with all company policies and operational procedures. Able to work in a gym setting; mobility across various areas and effective communication with members and staff. Capability to lift over 40 lbs. and perform routine bending. Competence in using computer systems for document preparation, data entry, and reporting. Hourly Pay Range:
$15-$16 USD Benefits and Perks: Join a vibrant and cooperative team. Receive support from a management team invested in your professional growth. Enjoy a free membership for yourself and one family member. Access discounts on personal training and merchandise, including supplements. Participate in an employee referral program. Utilize Daily Pay – access your earnings before payday. Receive competitive pay along with vacation, holiday, and sick leave.* Get comprehensive health, dental, vision, life insurance, and an Employee Assistance Program.* Benefit from a 401(k) plan with company matching!* Explore personal education growth opportunities through Sophia Learning. *Eligibility based on tenure and full-time versus part-time status. E S Fitness is an Equal Opportunity Employer. We celebrate diversity and strive to create an inclusive environment for all employees. Employment decisions are made based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To see our CCPA policy and learn more, please refer to our website. We are committed to making our site accessible to all users. If you require assistance with the application process, please reach out to our Recruiting Help Line via the contact information provided on our website. Stay updated on the status of your application through our candidate portal.
Serve as an enthusiastic host, the primary source of information for our members, and create an enjoyable and energetic atmosphere for all. Core Purpose:
To create loyal, lifelong fans and exercise practitioners. Key Responsibilities: Welcome members and guests with warmth and professionalism. Provide detailed information about gym services, programs, and membership options. Address member inquiries, concerns, and feedback swiftly and respectfully. Manage check-in processes using the gym’s management system. Oversee and respond to check-in alerts efficiently. Keep the front desk area tidy, organized, and stocked with necessary supplies. Process payments for memberships, classes, and retail items. Adhere to all safety protocols to ensure member and staff well-being. Manage inventory for beverages and gym items, keeping track of sales performance. Maintain a clean facility through regular inspections and upkeep of locker rooms and bathrooms. Qualifications: Experience in customer service or front desk operations. Familiarity with or a strong interest in the fitness industry is advantageous. Exceptional interpersonal skills paired with a customer-focused mindset. Able to multitask effectively in a fast-paced environment. Proficient in MS Office and comfortable with gym management software. Strong organizational capabilities and problem-solving skills. Availability for evening, weekend, and holiday shifts as needed. Alignment with our Core Values is essential! Requirements: CPR certification is needed within 30 days of hire. Mandatory training attendance is required within 30 days of employment. Compliance with all company policies and operational procedures. Able to work in a gym setting; mobility across various areas and effective communication with members and staff. Capability to lift over 40 lbs. and perform routine bending. Competence in using computer systems for document preparation, data entry, and reporting. Hourly Pay Range:
$15-$16 USD Benefits and Perks: Join a vibrant and cooperative team. Receive support from a management team invested in your professional growth. Enjoy a free membership for yourself and one family member. Access discounts on personal training and merchandise, including supplements. Participate in an employee referral program. Utilize Daily Pay – access your earnings before payday. Receive competitive pay along with vacation, holiday, and sick leave.* Get comprehensive health, dental, vision, life insurance, and an Employee Assistance Program.* Benefit from a 401(k) plan with company matching!* Explore personal education growth opportunities through Sophia Learning. *Eligibility based on tenure and full-time versus part-time status. E S Fitness is an Equal Opportunity Employer. We celebrate diversity and strive to create an inclusive environment for all employees. Employment decisions are made based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To see our CCPA policy and learn more, please refer to our website. We are committed to making our site accessible to all users. If you require assistance with the application process, please reach out to our Recruiting Help Line via the contact information provided on our website. Stay updated on the status of your application through our candidate portal.