Documentation Specialist/Technical Writer
Tech One IT, Phoenix, AZ, United States
Job Title: Documentation Specialist/Technical Writer
Type: Contract
Mandatory skills
Experience working with CGI Advantage (Advantage) or similar enterprise financial or administrative systems.
Familiarity with government or pub
Position Overview
Clients is seeking a highly organized and detail-oriented Bookkeeper / SOP Writer to support administrative operations and the development of standardized documentation.
This temporary position will assist with drafting, editing, organizing, and maintaining Standard Operating Procedures (SOPs) and other internal documentation that support financial, procurement, and operational functions within the department.
This position requires excellent writing skills, strong organizational abilities, and advanced computer proficiency to ensure that procedures, workflows, and administrative documentation are clearly written, standardized, and accessible to staff.
The Bookkeeper / SOP Writer will work closely with program managers and subject matter experts to translate operational processes into clear, structured documentation that supports consistency, efficiency, and compliance with County policies.
Draft, edit, format, and maintain Standard Operating Procedures (SOPs) and other operational documentation for the Office of Business and Finance.
Work collaboratively with managers and staff to document operational workflows, administrative processes, and internal procedures.
Translate complex business processes into clear, concise, and structured written procedures.
Maintain a centralized repository of SOPs, templates, and administrative documentation to ensure accessibility and version control.
Review existing documentation for clarity, accuracy, and alignment with departmental and County policies.
Organize and maintain electronic files and documentation to ensure proper document management and record retention.
Assist with preparation of reports, presentations, and administrative materials as requested.
Provide general administrative support to the Office of Business and Finance, including document preparation, scheduling coordination, and records management.
Assist with documenting process improvements and updating procedures as operational changes occur.
Support preparation and organization of documentation for internal reviews, operational reporting, or audit support when requested.
Maintain confidentiality when working with sensitive administrative, financial, or personnel information.
Minimum Qualifications
Associate’s degree in Business Administration, Finance, Public Administration, Communications, English, or a related field, or an equivalent combination of education and experience.
Experience performing administrative support, procedural documentation, technical writing, or policy documentation.
Demonstrated ability to produce clear, professional written materials and structured documentation. Knowledge, Skills, and Abilities Writing and Documentation Skills
Excellent professional writing and editing skills with the ability to clearly document processes and procedures.
Ability to convert operational workflows and administrative processes into clear, concise, and organized written documentation.
Strong attention to detail to ensure consistency, accuracy, and formatting across documentation. Organizational Skills
Strong organizational and document management skills.
Ability to manage multiple assignments, track revisions, and maintain accurate documentation records. Ability to maintain structured filing systems and ensure version control for procedural documents.
Experience Required
Experience performing administrative support, procedural documentation, technical writing, or policy documentation.
Demonstrated ability to produce clear, professional written materials and structured documentation.
Experience Preferred
Familiarity with government or public sector administrative operations, financial processes, or procurement procedures.
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Type: Contract
Mandatory skills
Experience working with CGI Advantage (Advantage) or similar enterprise financial or administrative systems.
Familiarity with government or pub
Position Overview
Clients is seeking a highly organized and detail-oriented Bookkeeper / SOP Writer to support administrative operations and the development of standardized documentation.
This temporary position will assist with drafting, editing, organizing, and maintaining Standard Operating Procedures (SOPs) and other internal documentation that support financial, procurement, and operational functions within the department.
This position requires excellent writing skills, strong organizational abilities, and advanced computer proficiency to ensure that procedures, workflows, and administrative documentation are clearly written, standardized, and accessible to staff.
The Bookkeeper / SOP Writer will work closely with program managers and subject matter experts to translate operational processes into clear, structured documentation that supports consistency, efficiency, and compliance with County policies.
Draft, edit, format, and maintain Standard Operating Procedures (SOPs) and other operational documentation for the Office of Business and Finance.
Work collaboratively with managers and staff to document operational workflows, administrative processes, and internal procedures.
Translate complex business processes into clear, concise, and structured written procedures.
Maintain a centralized repository of SOPs, templates, and administrative documentation to ensure accessibility and version control.
Review existing documentation for clarity, accuracy, and alignment with departmental and County policies.
Organize and maintain electronic files and documentation to ensure proper document management and record retention.
Assist with preparation of reports, presentations, and administrative materials as requested.
Provide general administrative support to the Office of Business and Finance, including document preparation, scheduling coordination, and records management.
Assist with documenting process improvements and updating procedures as operational changes occur.
Support preparation and organization of documentation for internal reviews, operational reporting, or audit support when requested.
Maintain confidentiality when working with sensitive administrative, financial, or personnel information.
Minimum Qualifications
Associate’s degree in Business Administration, Finance, Public Administration, Communications, English, or a related field, or an equivalent combination of education and experience.
Experience performing administrative support, procedural documentation, technical writing, or policy documentation.
Demonstrated ability to produce clear, professional written materials and structured documentation. Knowledge, Skills, and Abilities Writing and Documentation Skills
Excellent professional writing and editing skills with the ability to clearly document processes and procedures.
Ability to convert operational workflows and administrative processes into clear, concise, and organized written documentation.
Strong attention to detail to ensure consistency, accuracy, and formatting across documentation. Organizational Skills
Strong organizational and document management skills.
Ability to manage multiple assignments, track revisions, and maintain accurate documentation records. Ability to maintain structured filing systems and ensure version control for procedural documents.
Experience Required
Experience performing administrative support, procedural documentation, technical writing, or policy documentation.
Demonstrated ability to produce clear, professional written materials and structured documentation.
Experience Preferred
Familiarity with government or public sector administrative operations, financial processes, or procurement procedures.
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