Communications Manager - Denver Metro
Colorado, Denver, CO, United States
Overview
This position is only open to Colorado state residents. New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year. About CDOT
CDOT employees make a difference by providing freedom, connection, and experience to the traveling public, while also keeping them safe. The State of Colorado offers competitive medical, dental and vision insurance, life and disability insurance, and flexible spending and health savings accounts. Visit the State of Colorado benefits for details, current premium rates and a summary video about benefits. The state also offers PERA retirement, great optional PERA plans such as 401K, a generous paid time off package of annual, sick, holiday and other leave, strong career growth, tuition reimbursement and professional development. Perks include Colorado Employee Assistance Program (CSEAP) counseling, wellness, credit union membership and employee discount program. Visit CDOT Benefits for details. Some positions may qualify for Public Service Loan Forgiveness. CDOT for All CDOT’s strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone, regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, has the opportunity to thrive. The eligible list created from this announcement may be used to fill current and future vacancies for a period of up to 6 months. About the Position
The Colorado Department of Transportation (CDOT) is looking to fill a Communications Manager position (Marketing & Communications Specialist IV) that will provide media relations, communications planning, and strategy for CDOT's projects and business needs in the Region 1 Denver Metro area. Your duties and responsibilities
Identify and work with key leadership on strategic initiatives, providing communications guidance and direction. Ensure communications planning and strategy aligns with all goals and business needs. Responsible for strategic issues management, including planning, research, fact checking, and program and collateral development. Oversee the communication needs for pre-construction, construction, and maintenance projects. Develop and distribute information to external and internal audiences using a variety of tools. Review, approve, and create content such as releases, graphics, web content, and social media content. Deliver effective and timely communications for projects to engage motorists, travelers, communities, officials and stakeholders and notify them of construction and maintenance-related impacts. Establish project specifications and provide oversight of communications tools on each project. Address any issues on a project that will rise to media or heavy public interest. Research appropriate response, seek necessary approvals, coordinate interviews, prepare subject matter experts for interviews, develop key messaging, and serve as spokesperson. Coordinate and lead external events such as media briefings, ribbon cuttings, ground-breakings, and tours. Prepare all logistics and deliver successful events. Lead internal communications strategy and implementation by working collaboratively with all stakeholders. Provide executive support to the Region 1 Transportation Director with guidance, talking points and presentations. Provide guidance and oversight of the day-to-day activities of the Region 1 Customer Service Lead. Help organize regional customer service team to ensure consistency in responses and track trends. Other job duties as assigned. Work Environment
Schedule is primarily 8:00 am – 5:00 pm, Monday-Friday, with the opportunity for a flexible schedule. Opportunity to work from home 1-2 days a week after training is completed. Some travel required, mostly during work hours throughout Metro Denver/Front Range. Occasional overnight travel 1-3 times a year throughout Colorado. Required to operate CDOT vehicles. Experience/Qualifications
Four (4) years of professional experience in a field closely related to the major job duties of this position. AND at least three (3) years of relevant experience in public relations and/or public affairs, which included communications planning AND working with paid media. OR Education and Experience: A combination of relevant education and experience equal to at least seven (7) years. Education from a U.S. accredited college or university with coursework in social sciences such as anthropology, business administration, communications, English, geography, history, journalism, marketing, planning, public administration, public relations, psychology, sociology, or related fields will be considered. At least three (3) years of professional work experience in public relations and/or public affairs, including communications planning and paid media experience. Please Note:
The required experience must be substantiated within the work experience section of your application. See Resume statements on the application or resumes in lieu of a complete application may not be accepted. Additional information submitted after the closing date of this announcement will not be considered. Part-time work will be prorated. College Transcripts:
If you are using education to qualify, submit a legible copy of official or unofficial transcript(s) or official foreign credential evaluation with your application. Transcripts must show school name, completed credit hours, and degree conferred if applicable. Transcripts from outside the U.S. must be evaluated for U.S. equivalency by a NACES service. The credential evaluation report must be official. Failure to provide a transcript may result in rejection. Conditions of Employment
Must pass a pre-employment screening which may include various checks. More information in the supplemental information section. A current valid driver’s license is required for CDOT positions that require operating a state or personal motor vehicle. Preferred Qualifications The exceptional applicant will possess the following: Demonstrated success with the duties listed in the Description of the Job section. Years of State service experience related to the duties of this position. Highest work/personal ethics and integrity. Depth of experience in strategic external communications, transportation project communications, and internal communications. Experience speaking on the record with media and working with paid media companies. Knowledge and understanding of public relations theories and best practices. Experience with strategic planning for communication campaigns. Experience overseeing and directing consultants. Polished facilitation, presentation, and communication skills. Ability to be creative and innovative in developing communication plans. Ability to work under tight deadlines and adapt to changing assignments. Ability to take initiative to solve problems innovatively. Ability to work with diverse stakeholders with sensitivity to their needs and commitments. Outstanding leadership and interpersonal skills. Excellent time and project management skills. Excellent analytical and problem-solving ability. Strong attention to technical detail and accuracy. Dedication to safety. Fluency in social media, Microsoft Office, Gmail/Google Apps, SAP, and ability to quickly learn other software systems. Applicant Checklist
Complete Applications must include the following documents: A complete CDOT Application for Announced Vacancy (submit online). A complete Supplemental Questionnaire (part of online application). A cover letter describing interest and alignment with qualifications. A detailed chronological resume. If using education to qualify, submit transcripts or NACES evaluation as an attachment. If you are a veteran, submit DD214. Please note:
You may redact age-related information from attachments. Complete applications must be submitted by the closing date. Transcripts may be submitted within five business days if needed. Resumes will not be accepted in lieu of a completed application. The State of Colorado is committed to equal opportunity and hiring based on merit and fitness. The State is non-discriminatory in employment and advancement opportunities. Notifications and Hiring Process
All correspondence regarding your status will be via email. Include a valid email address and monitor it regularly. The Hiring Process includes a merit-based, structured review. A top group of up to six candidates may be invited to interview. Some information may be shared with Special Matters Experts for evaluation. Materials should specifically address qualifications and duties. For accessibility accommodations, please contact the appropriate state office.
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This position is only open to Colorado state residents. New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year. About CDOT
CDOT employees make a difference by providing freedom, connection, and experience to the traveling public, while also keeping them safe. The State of Colorado offers competitive medical, dental and vision insurance, life and disability insurance, and flexible spending and health savings accounts. Visit the State of Colorado benefits for details, current premium rates and a summary video about benefits. The state also offers PERA retirement, great optional PERA plans such as 401K, a generous paid time off package of annual, sick, holiday and other leave, strong career growth, tuition reimbursement and professional development. Perks include Colorado Employee Assistance Program (CSEAP) counseling, wellness, credit union membership and employee discount program. Visit CDOT Benefits for details. Some positions may qualify for Public Service Loan Forgiveness. CDOT for All CDOT’s strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone, regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, has the opportunity to thrive. The eligible list created from this announcement may be used to fill current and future vacancies for a period of up to 6 months. About the Position
The Colorado Department of Transportation (CDOT) is looking to fill a Communications Manager position (Marketing & Communications Specialist IV) that will provide media relations, communications planning, and strategy for CDOT's projects and business needs in the Region 1 Denver Metro area. Your duties and responsibilities
Identify and work with key leadership on strategic initiatives, providing communications guidance and direction. Ensure communications planning and strategy aligns with all goals and business needs. Responsible for strategic issues management, including planning, research, fact checking, and program and collateral development. Oversee the communication needs for pre-construction, construction, and maintenance projects. Develop and distribute information to external and internal audiences using a variety of tools. Review, approve, and create content such as releases, graphics, web content, and social media content. Deliver effective and timely communications for projects to engage motorists, travelers, communities, officials and stakeholders and notify them of construction and maintenance-related impacts. Establish project specifications and provide oversight of communications tools on each project. Address any issues on a project that will rise to media or heavy public interest. Research appropriate response, seek necessary approvals, coordinate interviews, prepare subject matter experts for interviews, develop key messaging, and serve as spokesperson. Coordinate and lead external events such as media briefings, ribbon cuttings, ground-breakings, and tours. Prepare all logistics and deliver successful events. Lead internal communications strategy and implementation by working collaboratively with all stakeholders. Provide executive support to the Region 1 Transportation Director with guidance, talking points and presentations. Provide guidance and oversight of the day-to-day activities of the Region 1 Customer Service Lead. Help organize regional customer service team to ensure consistency in responses and track trends. Other job duties as assigned. Work Environment
Schedule is primarily 8:00 am – 5:00 pm, Monday-Friday, with the opportunity for a flexible schedule. Opportunity to work from home 1-2 days a week after training is completed. Some travel required, mostly during work hours throughout Metro Denver/Front Range. Occasional overnight travel 1-3 times a year throughout Colorado. Required to operate CDOT vehicles. Experience/Qualifications
Four (4) years of professional experience in a field closely related to the major job duties of this position. AND at least three (3) years of relevant experience in public relations and/or public affairs, which included communications planning AND working with paid media. OR Education and Experience: A combination of relevant education and experience equal to at least seven (7) years. Education from a U.S. accredited college or university with coursework in social sciences such as anthropology, business administration, communications, English, geography, history, journalism, marketing, planning, public administration, public relations, psychology, sociology, or related fields will be considered. At least three (3) years of professional work experience in public relations and/or public affairs, including communications planning and paid media experience. Please Note:
The required experience must be substantiated within the work experience section of your application. See Resume statements on the application or resumes in lieu of a complete application may not be accepted. Additional information submitted after the closing date of this announcement will not be considered. Part-time work will be prorated. College Transcripts:
If you are using education to qualify, submit a legible copy of official or unofficial transcript(s) or official foreign credential evaluation with your application. Transcripts must show school name, completed credit hours, and degree conferred if applicable. Transcripts from outside the U.S. must be evaluated for U.S. equivalency by a NACES service. The credential evaluation report must be official. Failure to provide a transcript may result in rejection. Conditions of Employment
Must pass a pre-employment screening which may include various checks. More information in the supplemental information section. A current valid driver’s license is required for CDOT positions that require operating a state or personal motor vehicle. Preferred Qualifications The exceptional applicant will possess the following: Demonstrated success with the duties listed in the Description of the Job section. Years of State service experience related to the duties of this position. Highest work/personal ethics and integrity. Depth of experience in strategic external communications, transportation project communications, and internal communications. Experience speaking on the record with media and working with paid media companies. Knowledge and understanding of public relations theories and best practices. Experience with strategic planning for communication campaigns. Experience overseeing and directing consultants. Polished facilitation, presentation, and communication skills. Ability to be creative and innovative in developing communication plans. Ability to work under tight deadlines and adapt to changing assignments. Ability to take initiative to solve problems innovatively. Ability to work with diverse stakeholders with sensitivity to their needs and commitments. Outstanding leadership and interpersonal skills. Excellent time and project management skills. Excellent analytical and problem-solving ability. Strong attention to technical detail and accuracy. Dedication to safety. Fluency in social media, Microsoft Office, Gmail/Google Apps, SAP, and ability to quickly learn other software systems. Applicant Checklist
Complete Applications must include the following documents: A complete CDOT Application for Announced Vacancy (submit online). A complete Supplemental Questionnaire (part of online application). A cover letter describing interest and alignment with qualifications. A detailed chronological resume. If using education to qualify, submit transcripts or NACES evaluation as an attachment. If you are a veteran, submit DD214. Please note:
You may redact age-related information from attachments. Complete applications must be submitted by the closing date. Transcripts may be submitted within five business days if needed. Resumes will not be accepted in lieu of a completed application. The State of Colorado is committed to equal opportunity and hiring based on merit and fitness. The State is non-discriminatory in employment and advancement opportunities. Notifications and Hiring Process
All correspondence regarding your status will be via email. Include a valid email address and monitor it regularly. The Hiring Process includes a merit-based, structured review. A top group of up to six candidates may be invited to interview. Some information may be shared with Special Matters Experts for evaluation. Materials should specifically address qualifications and duties. For accessibility accommodations, please contact the appropriate state office.
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