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Account Manager

Blood Bank of Delmarva, Newark, DE, United States


Account Manager - Donor Recruitment

- Newark, DE

Join our life saving mission! Schedule: Monday-Friday, 8:30 AM - 4:30 PM. Possible evenings/weekends as needed. Travel reimbursement for mileage/tolls. Full Benefits.

Responsibilities

Develop and organize new blood drive partnerships with community businesses, churches, schools and other sponsors. Use a consultative sales process to cultivate new relationships while growing existing accounts. Serve as the brand ambassador for BBD’s mission and educate the public about the importance of blood donation.

Plan and implement effective strategies to recruit, retain and manage blood drive partners to achieve established monthly blood collection goals. Develop recruitment plans to ensure drives achieve collection goals while adhering to drive projections, efficiency and donor registration guidelines.

Develop strategic plans and forecasting to manage territory to meet growth objectives with focus on critical periods. Initiate, develop and maintain relationships with new and existing blood drive partners. Identify new partnership and market expansion opportunities. Develop plans and measurements to track weekly, monthly and quarterly progress.

Foster and promote a consultative, interactive sales process by using passion and knowledge for blood donation to educate the community about the importance of blood donation.

Promote BBD’s marketing and donor programs to help acquire new drive partners.

Educate and provide ongoing support to drive coordinators, volunteers and staff on blood drive processes such as donor eligibility, how to recruit donors and day-of-drive protocols.

Function as a steward of the BBD brand by increasing visibility and participation in community events, chambers and member organizations. May speak at conferences or relevant industry/interest group meetings.

Ability to work a non-traditional schedule, which may include evenings and weekends.

Ability to travel at least 70% of the time.

Other duties as needed.

Exemplifies BBD’s Customer Service Mission and Core Values.

Education

Bachelor’s Degree in sales, marketing, or communications OR equivalent combination of related education and experience

2+ years B2B sales - preferably managing a book of business in a territory

Experience

Excellent oral and written communication, including training and presentation skills

Strong time management and project management skills

Ability to work in a fast-paced environment with demonstrated ability to handle multiple tasks and demands

Ability to travel at least 70% of the time

Ability to work a non-traditional schedule which may include evenings and weekends

Licenses / Certifications

Valid Driver’s License

Founded in 1954, Blood Bank of Delmarva (BBD) has served the Delmarva Peninsula for 70 years, delivering nearly 90,000 lifesaving blood products annually to 40+ hospitals, EMS and healthcare partners. BBD is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. BBD serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit delmarvablood.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

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