
Remote IT Service Desk Analyst for Higher Education
Solutions Management Group (SMG), Fort Dodge, IA, United States
A customer service technology company in Fort Dodge, Iowa, is seeking a Service Desk Analyst to provide first-level technical support via phone and email for Iowa Central Community College staff and students. Ideal candidates should have 2+ years in customer service and be knowledgeable in Microsoft operating systems. This role offers comprehensive benefits, including health insurance and a retirement plan.
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